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August 2024 by Molly Mortimer
Half a point for having dressing rooms, but most were closed and the remaining ones close at 4pm for some reason
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July 2024 by Shannon Mahedy
I just had the best customer service experience with Athleta or Atheta (I think that’s how you spell her name, but I’m not 100% sure)! She’s an absolute gem, and she deserves a special shout-out.
I bought a vacuum today, and I didn’t test it, because when I opened the box in the store, everything was individually wrapped, so I assumed it was brand-new. Athleta rang me up and was so pleasant and helpful.
When I got home, I immediately assembled it, and I saw that there was hair and dust in it, so it had definitely been used— which was fine, but I was nervous it might not work. The assembly was going well until I discovered that it was missing its battery. At first I thought I could just buy a replacement battery, but my fiancé looked it up online, and the replacement would be $50-$80.
I decided to immediately go back to the store to return it, and Athleta was thankfully still there. She was genuinely apologetic about the lack of battery and asked if I had driven far to come back to the store to return it. She immediately worked with the manager to issue me a refund, and I felt so taken care of and valued.
She was working on a federal holiday (Juneteenth), and she treated me with such respect and consideration. Please give her a raise! She deserves it. I’ll definitely be coming back to shop here again because of this experience.
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May 2024 by Olivia Gentilcore
Just wanted to say the staff was wonderful when I lost my phone while shopping. A fellow shopping found it ringing and the security team helped me to use the find my phone feature I had.
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May 2024 by michael hutto
Nice staff
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May 2024 by Heather Kelsey Johnsen
Not worth coming to anymore. They're selling "consignment" items at practically brand new prices.
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April 2024 by shannon corona
Visiting from out of town, I was excited to see this big store! I've never seen a salvation Army with two floors. But I was immediately stopped and given the third degree about my service, animal and my drum( I knew I looked strange because I was carrying the drum on my back which made me look kind of like a turtle), So I was patient and showed them DVA card. As a disabled vet of 20 years, this is the first time I've been treated so poorly at a salvation Army. I barely got my foot in the door. If you're a veteran, skip this store
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February 2024 by Cali Jirsa
A good selection of brand new items at good prices. I like the used stuff as well which is placed in bins. Staff is friendly.
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February 2024 by marileen Edgar
Last night the security guard came up to me and my friend that we were switching tags we come in there all the time and spend at least $200 I just walked out because I felt so degraded and flabbergasted called me a thief and a liar and don't have no proof but maybe the person that told you that was the one committing a crime and I also felt it was prejudiced because I'm a white girl with a black man she always just standing in the front not doing anything and now you wanna mess with me NOBODY ANSWERS THE PHONE THERE I CAN'T WAIT TO TALK TO THE THE MANAGER
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February 2024 by Alvaro Bonilla
The most rude, curt and unprofessional AND DISRESPECTFUL STAFF! You can’t even be bothered to ring my items. You all are terrible at your jobs and deserve to be fired. DO NOT SUPPORT THIS LOCATION. You are not a target.
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February 2024 by Marissa Thienes
I used to love coming here for the “underground target” and finding cheap prices, but it’s disappointing how much they’ve changed. The prices here are insane. The products here were more than buying the products brand new! An outside propane heater that retails for $99 was being sold for $175! Or these under desk bicycles that usually cost around $40 are being sold here for $115! I don’t see the point in going to a thrift store to purchase goods that cost more than brand new goods.
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January 2024 by Lora B.
One of my favorite thrift stores in the Twin Cities. I can always rely on this location to have Target's unwanted dollar spot items for dirt cheap and/or well-priced furniture and clothing!
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January 2024 by Holly E.
Experience based on drop off only First time I've seen a pull in garage option for donations. Couldn't be an easier. Pull in and someone comes out to help unload your car. Will absolutely be back for all future donations!
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December 2023 by Julie Miller
They don't have contactless/NFC/tap/Google Pay, unfortunately. Despite the fact that terminals says "tap to pay."
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November 2023 by Kunmao
went in (regrettably) on a day they had 50% off the blue tag items, they did not give me the discount. makes sense for a salvation army, they could probably tell I was gay and we all know how they feel about that lmao
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November 2023 by Rocio Amaro Márquez
They have no signs that say you must leave your backpack or bags up front but they kick you out of the store and don't tell you to do so on the way in. Terrible experience getting kicked out in a bad manner.
