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October 2023 by Alayna Morgan
This was our first time hiring a moving company and I don’t know why we never did it before! We had the best experience from the very beginning. We booked with receptionist, Jill and she was super helpful and informative. We also learned that you are able to assist the movers to help with time and $. The crew showed up right on time at our storage facility. We did a walk through and came up with a game plan. Once the moving began, it was game on! This crew was stronger and faster than any of your friends could ever be bought with pizza and beer. Denny, Rodullah & Carleen had strength, speed and knowledge, the main man Carlos, exemplified all of those traits and showed years of experience and leadership. The same energy they brought to moving out, they also brought to moving in! 100% recommend to anybody!
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August 2023 by Barbara Weston
Working with quality moving and storage was absolutely the best moving experience I’ve ever had! From the first phone call with Valerie through the completion of my move, I was 100% satisfied.Carlos and Javier did a fantastic job. They were punctual; worked with very little direction; went above and beyond in protecting my furniture, making sure it was placed exactly where I wanted it and left no mess. And all with the greatest attitude and smiles on their faces.
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August 2023 by Sissy
Told them to move everything heavy, don’t worry about bags, etc. They left a weight machine and grabbed every bag in the storage unit. My fiancé is disabled and unable to lift, hence the reason we hired movers. Moved an adjustable bed, but removed 2 legs “to fit in the truck” and he had no idea where he put them. I had to order new legs at $75 as I couldn’t find them either. Broke a leg off a designer chair. Scratched the top of every dresser including an antique. Still have to self move AT LEAST a 1/4 of my unit. They were told DO NOT TOUCH the classic car in the unit, and the front of the car cover was removed. I feel they are overpriced for the quality of work. I expected better results for my money.
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April 2023 by pat s.
After using them and expressing our 'issues' with the owner we felt he was very defensive and not open to feedback at all. They broke two items in our move and proceeded to glue one thing back together instead of having it professionally fixed. There were several reasons we would not recommend them but I would not contact the owners about them because they simply don't want to hear it or be open to any improvements. Sad.
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April 2023 by Judy Haapala
Moved into our Senior Condo 72 chairs and 18 tables to our great room. The guys were hard working and careful with our furniture. Friendly staff on phone for quotes and coordination on a date. Great local business!
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December 2022 by Matthew Murray
Disclaimer it was a one piece move so limited value for them- the took my call said they’d get back to me on date and time. They did not so I followed up with them- they suggested I start the process over for a quote and scheduling. I get with a one piece move I’m not a big profit but still disappointed
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October 2022 by Colleen B.
Always prompt, reliable service from Quality movers. I've been using them for years, for home moves and business. Big or small moves too. Today was two guys unloading a truck, a few years ago they did the packing, loading and unloading in four different locations when I moved my mom, they were available to move my office furniture when we moved multiple offices around and have moved entire retail stores for me. A friend had a medical emergency and they were able to help me help thier parents pack and move a whole apartment with only a few days notice. Call them if you need packing, moving, loading and unloading.
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October 2022 by Jordanna Simmons
I have hired Quality Moving & Storage previously and was even more impressed the second time. Scheduling was easy and the movers arrived on location promptly at the beginning of the scheduled start time window. I appreciated when Jeff called ahead to communicate when they would be arriving since I had to travel to meet them at the pickup location. Jeff and Jesus were an effective and efficient team who handled my belongings with the utmost care, including a 100 year old heavy cast iron bed with irreplaceable sentimental value. Moving can be an incredibly stressful experience that was made a breeze by Jesus and Jeff’s friendly and professional demeanors. I would definitely hire these two again!
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May 2022 by AliceAbla Nop
The 3 guys and their truck were on time and quickly knew where to start and how to do it. On the delivery end they were patient to see if we approved of the placement of the heaviest pieces of furniture. I would happily recommend them.
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March 2022 by Karen Wigent
I recently used Quality Moving and Storage. I needed a crew to unload a pod to my second floor apartment. They were there on time and were pleasant, helpful and easy to work with. I would use them again. ❤❤❤
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December 2021 by Theresa Engelhart
My moving day was a wonderful experience with Ryan and his crew. They made my day fun, funny and so enjoyable. Everything about this company and crew is top notch. Don’t look elsewhere they won’t disappoint!! Thanks Ryan and great job navigating the truck in my tight space- very impressive!
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November 2021 by Grace Cuthbert
This is the second time we have used this company. Obviously, we think they do excellent work. Nick was available for questions, the men showed up on time, and Ike, the team leader, and his hard working helpers, Brandon and Michael, treated our belongings as they would their own. I highly recommend the entire team. We don’t plan on moving again, but if we do, my first call will be to Quality Moving &Storage.
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October 2021 by Bonnie Nickels Menges
We had a great experience with Quality Moving. The guys were professional and fast, hard workers. Nick, the owner, was always available when I called with questions. I would recommend them for a reasonably priced professional moving company!
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October 2021 by Susan M.
** BUYER BEWARE ** They need to be better at communicating and scheduling/confirming appointments. I've used this company a few times for prior moves and reached out to them several weeks ago for a move that was supposed to happen 10/14. On 9/20 and 9/22 a date/time of 10/14 at 9am was discussed for this move (and by discussed, that means they said it was available and I sent "can we plan on 10/14 starting at 9am" ) - they then asked for origin and destination addresses on 9/23, at which time the addresses were sent. At no point was it communicated that anything else was needed from me to complete the booking; we had a date/time/destination, so I thought everything was on track. Then on 10/13 I reached out to them to confirm we were still on for 10/14 as planned at 9am and got no response - this message was sent during business hours at about noon, which should be early enough for a same-day response. Finally got ahold of them 10/14 only to be told the move was never officially booked on their end, and I never got a good (non-gaslighting) response as to WHY the move was not booked on their end despite there being discussions of an exact date, time and the origin/destination addresses with me asking to be put on the schedule/booked - they just said I should have known it wasn't fully booked (despite me having no unanswered texts or emails from this company to suggest anything was still outstanding or needed from me to fully book and get me on the schedule - I also don't have any access to their internal schedules or processes to just somehow know if I am or am not on the schedule). This would be a 0-star review, but I do have to give some credit for them not screwing up prior moves (not too badly anyways). That said, the last move of mine for which they did actually show up, the rep said 4 guys were needed for the scope of work, but one of them spent enough time drinking coffee and trying to make small talk that I think 3 would have been fine so long as it was the right 3. So now I'm massively behind schedule (out extra time and money to boot) on a move that was already supposed to be past tense, but is sadly still in process. If you use this company and everything goes well, that's great; if it goes sideways, good luck getting any sort of viable resolution or even a sincere apology without being blamed for things not going well or told you should have known better. As an aside, the rate I was quoted ($290/hour for 4 guys + truck) is higher than the $275 currently listed on their site and I was quoted 6-10 hours for this move with same number of guys as the last move, which took under 4 hours and I'm only going 20 minutes farther than the last time, so they're either terrible at estimating or less efficient than they used to be and now need more time to get their jobs done. ** FYI: after this review hit Angi (formerly Angie's List), they reached out to me and requested I remove the review as it could be damaging to their business - my response to that is still this; until/unless they are able to prove that this review is factually inaccurate (I have screenshots of the entire conversation with dates to show I requested to be booked for a date/ time they said was available and gave them the information needed to complete the work order on their end), then my review stands. I've done 4 prior moves with this company, and this experience is why I'm choosing to sever a business relationship and not hire them in the future.
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August 2021 by Annie Gardner Frazer
I would highly recommend Quality Movers. They are fast, efficient and very easy to work with. Quality Movers is also storing my household goods. This process was very easy and I feel confident that they will be well taken care of while in storage.
