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March 2023 by fourtccn
My mother and I have been here several different times with different cars. They have been incredibly polite, helpful, and understanding every single time. It has always been incredibly clear that they care about their customers—they have tried to help us in every way possible, including once even driving us home themselves when we left our car in the shop after it unexpectedly broke down so my mother didn’t have to walk (we live very close to the shop).All that, plus their prices are AMAZING for the work they do! They always give us the lowest price they can. I honestly feel bad about it sometimes because they really do a great job. If I had more money, I would absolutely tip them 50% because they deserve it!If I ever leave Brooklyn Park, I can see myself coming back to this shop for car maintenance anyway. It’s THAT great.Thank you guys for your wonderful work!Services: Tires
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February 2023 by Cristian Moss
Got me in early Wednesday, called an hour or 2 after with a quote and it was done before 11am I was able to use my vehicle hours after dropping it off and they located/fixed my issue. I was recommended them and it was a great decision, my car works great again. Thank you!Services: Auto maintenance
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October 2022 by Susan Rampi
For 15 years or more we have used Paulie Automotive Repair as our automotive repair service.He and his staff are exceptional in every aspect of repair and communication of vehicle needs. He has always accommodated our family in timely auto repairs in any season of the year. We highly recommend him as a professional auto repair service. He is way above your average mechanic in knowledge and service of autos ….as well as those who assist him. Thank you Paulies Auto Repair for your service to the public.No matter where we are located in the cities you will always be our gifted auto repair.Sincerely, Bob & Susie Rampi
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September 2022 by Tom Cameron
Fast and personable service. Paul was honest and friendly. Had my car towed there in the morning and they called with a diagnosis that afternoon.
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May 2022 by Lawrence Freeman
This place is amazing! I needed my car inspected on a tight schedule and they were able to get me in rather soon. They are extremely professional and explain everything to you in terms that you will understand!
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March 2022 by Anthony Levens
So happy I was recommended to call Paulie’s. I needed an entire engine replacement in my car. I asked for a quote on the phone and got a call back the same afternoon with a great quote. I was able to leave my car and leave the keys in the dropbox. My car was ready within just a couple days. I couldn’t believe how quick, easy, and friendly the whole process was. I gotta say again, a great recommendation
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January 2022 by Gilda Jones
I have been using Paulie’s Auto for a few years. It is the only shop that I leave feeling like I paid for the service I actually received. I never feel like they are taking advantage of my lack of mechanical knowledge. The customer service is amazing. They understand my explanations for why I’m bringing my car even if it doesn’t make sense to anyone else. They always greet me by name and give me a honest timeframe. I appreciate everything they have done. They have even given me rides to my house when I am dropping my car off. I had both my vehicles in this week. I am definitely going to be a lifelong customer. Thank you for all you do!Services: Brakes
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December 2021 by Kilillith
Great service! They were able to get us in within a day and helped resolve my car issues. Nice hidden gem right near my home
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September 2021 by Carie Stattman
I love Paulie's!!! They are so fair, prompt, and flexible. I HIGHLY recommend them!
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August 2021 by matt haberle
No doubt....Trust is the most important element in an automotive shop. I've been using Paulie's for over 15 years! Absolutely would highly recommend working with Paul, Alex & James. They always deliver on what they promise and most of the time over deliver!!!
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August 2021 by Nate Perpich
I have been going here for 10+ years and won’t take my cars anywhere else. Paul, Alex, and James always do a great job and are up front with me with regards to services that I need performed that day, or services I can wait on. The prices are affordable and the turnaround time is very reasonable. I highly recommend Paulie’s Automotive.Services: Electrical repair
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August 2021 by Jeff P
The employees as Paulie’s know what they are doing and don’t add on any extra hidden costs. They also don’t try to sell you on more work if it’s not needed. Great service and will continue to bring my car there from now on.Services: Exhaust
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August 2021 by Caroline Kinyumu
Damn! The welcoming gesture is just overwhelming. It made me feel as if my problem was already solved ?. Their service is excellent!!!! They updated me on everything and the service took less than 3hrs. My car drives smooth than ever!!!! Thank you !!!!!Service: General repairs & maintenance
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July 2021 by Jake Perpich
I've been going to Paulie's ever since I could drive a car! Great customer service... You will never get "the hard sell" from Paulie or his staff. They put a potential repair in perspective and will give you their honest advice on whether or not you should have it done or not. Highly recommend Paulie's- you won't be disappointed!
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July 2021 by Aaron Thomas
Rushed and rushed. Wasn't there to discuss the car or work he did..car brakes still lacking after I was told all the parts I ordered were wrong.. Didn't discuss options for brakes just installed Then was told he was on lunch after I was omw to pick the car up at 930am...Will not be returning