-
August 2024 by marie tigelaar
They just told me no when asking about a part needed without any advice or help with fixing my plumbing issue(finding a tee piece for my bathroom sink vent pipe). I was hopeful since I had heard great things about park plumbing from someone who would go there years ago, things must have changed. There was a helpful customer waiting in line with me at least. Take your business elsewhere, anywhere else would be more helpful.
-
July 2024 by Ron Christianson
Yesterday, I went to Park Plumbing to make a plumbing purchase and asked for my trusted sales Associate/friend who has helped me over the years. The front desk Supervisor, who appears Nigerian, asked what I needed and informed me he was not working. However, moments later, the Associate emerged from the back room and prepared me a complete list of needed plumbing parts for my project, which I later purchased after checking my inventory. Unlike other less experienced salesmen, the Associate has never steered me wrong.
Today, I returned to make yet another purchase and seek advice from the sales Associate. Another salesman offered to assist me, but the Supervisor rebuffed him and told me that I would have to leave and come back after hours. He added that the Associate "works for Park" and not me. As a retired homeowner, I was offended and showed him my purchase from the previous day and assured him I was there to make another purchase and seek installment advice; not engage in idle chitchat. The Supervisor offered no apology and walked into the back room before returning to the Will-Call Desk. I waited for a few minutes, but the Associate never appeared so I left.
After decades of shopping at Park Supply, I will take my business elsewhere. Home owners should think twice about seeking advice to install their parts. Least you get kicked out!
-
February 2024 by Alec Burtsev
Slow service
-
January 2024 by Scot Mahan-Miller
Had what I needed and could not find at any big box store.
-
November 2023 by Aaron Zirbes
Beware - an employee refused to take a merchandise return from earlier in the same month even with a receipt claiming "they don't sell them" because the other ones in stock had a different handle. I can't control their resupply orders but they could at least honor their return policy.The rest of the staff were helpful and lovely. Too bad.
-
July 2023 by Sam Smith
I was looking for replacement parts for an old tub faucet. Was referred to this place by another local plumbing supply store. The gentleman behind the counter new exactly what kind of old faucet I had as soon as he saw the stem. Produced a replacement in a matter of minutes, I left I with exactly what I needed even though I didn't know what kind of faucet I had to begin with. Now I know where to go in fifty years when the faucet fails again.
-
June 2023 by Muntasir Battah
I was buying a piece for my shower and when I frist bought the piece it was 35 then I went 4 days later and the price was 55 it was not the price it was the employee that would not communicate with me clearly frist he said the price changed then he said that it was an error in the computer so I did not buy it and then when I went to my car to grab the receipt and I went back and I showed the employee the receipt on when I bought it he had all this attitude for no reason I was completely kind and I did not show any rudeness or I did not complain about anything. I just said this is the receipt that I bought the piece four days ago and he looked at the price and he said OK. What do you want me to do he was bringing up all this attitude with me for no reason and getting mad with me and I completely did nothing to him the customer service and over all the other employees had attitude when I enter the building
-
December 2022 by David Nelson
Go here if you enjoy horrible customer service and wrong answers to your plumbing questions.They can’t close up shop fast enough. I’d never got back.
-
July 2022 by Lessly Mejia Cabrera
Amazing people!I know nothing about plumbing, and everyone was super nice with helping me figure out my issues.Definitely recommend!!
-
July 2022 by John Fisher
Unbelievable they had the part for a toilet from 1905.
-
June 2022 by Gman Marx
It was awful I took the price down there to make sure it was the right one it wasn't had to go back and they wanted to charge me double for the right part they told me they don't make them I traveled 24 miles one way twice no I didn't buy it don't go to that place I don't think they have the right people working there.
-
June 2022 by John Hudson
Happy they had the Woodford Vacuum Breaker for my outdoor spigot and low priced ? 5/5 Stars
-
December 2021 by mark flakne
Staff is very friendly, very knowledgeable, they have good sense of humor. And if you cannot find a part ask angel hes the man.
-
November 2021 by Emery Gervais
They had what I was looking for but the prices where crazy
-
November 2021 by justin wilth
The service is ridiculously slow
