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January 2024 by Robert Eckert
Paul was fantastic, very cold night and he came out to check on my progress and lend a helping hand.
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June 2023 by Carlos
Awful customer service I had to wait 10 minutes to be attended and they did not even told me “””hold on sr we will be with you in a minute””” …..don’t waste your time here
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June 2023 by Pat Remington
Ordered what I needed the day before and it was waiting for me at the counter. Excellent.
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October 2022 by Alejandro Manzanares
Was trying to return a part purchased from our commercial account at this store, even though it was purchased from another store. This proved to be an insurmountable task by the assistant manager. Not very happy with the service here.
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August 2022 by Theresa Parkhurst
Terrible customer service. Canceled a car hitch and didn’t give me a call or reason 3 days before it was to be delivered. They only have one guy working today. Probably should close the doors since the employee doesn’t understand how to even order from a different location. The only reason I had this delivered to this location rather than home was because it was a big item. Do not recommend, go to a different part store if at all possible.
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August 2022 by Airka Tatiana Gould
Took forever to get a rep to help me out but they had everything I needed n asked for in stock n helped me find my selection when ready
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August 2022 by Joshua Logan
If you can't find it anywhere else you can find here
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July 2022 by Juan Olivar
Spensive stuff, good quality ?gracias
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June 2022 by Joe Barton
I got some really good service today. They treated me great and gave me a bunch of good advice. Great crew working here.
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February 2022 by Kristopher A.
Napa has the best parts. Sometimes their customer service aligns with cranky. But they aren't completely inept. Best brake pads
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January 2022 by Gock Butler
I went into two of them which one are you inquiring about.
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December 2021 by Steven Schreck
I went to this Napa because I had a bad experience with staff at the Autozone up the street. The staff helped me find a battery that fit my car and rung it up. I asked one of the workers here if he could help me install it. (Since I have zero know how with cars). Even though I could tell he was busy, Paul came outside and changed the battery out. While he did so he explained to me how to do it and what to look out for. Additionally, he diagnosed a clicking sound that I have been hearing for over a year. While the entire process only took 20 minutes, Paul really saved my day and was incredibly patient and understanding. Employees like him are the reason customers keep coming back. This will be my go to spot for all future car needs.
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December 2021 by Michael Milbrandt
Very helpful employees , ordered my parts picked up next day , exactly what I needed !
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December 2021 by Randall Stephens
Great productsBut piss poor customer service
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November 2021 by T Freeman
Great service and in and out the door in minutes
