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January 2024 by L T
Worst customer service ever!!! The clerk doesn't know how to change a battery in a key fob? I had to check online to see what battery was needed and do it by myself. There were no other clients in the store....just laziness , take your business somewhere else!
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November 2023 by Anastasia bolton
This isn’t really about the store but more the employee I worked with today. He’s a very sweet man with long curly brown hair and despite being the only one at the front desk, he was incredibly caring and a pleasure to work with. It was nice to see even with a long line of people in the store he was giving them all great service in a timely manner. I’d shop here all the time if I only ever had to work with him. Give him a raise!
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October 2023 by Jake S.
I was in the store 4 times today, and called at least 3 more times, most of the time being helped by Jiwan. He gave me world class customer service, ordering 3 new radiators for me in order to get one to him the quickest, and eventually I think he went himself to pick it up from another location. I'm definitely a DIYer, but he never made me feel dumb and was great help. The rest of the staff at this location has also been helpful during other visits but he took the cake today.
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July 2023 by Rahmo A.
juan the store manager on lyndale is literally a godsend. i can't even begin to explain to you how above and beyond he went to help me with my car. surprisingly afforadable too and im a college student! that man deserves a raise and every good thing possible happen to him. i'm telling everyone that'll listen. run to napa where theyll make you a priority and give you excellent service and where they know what they are doing. i'll never forget you juan (hopefully i'm spelling your name right) and i'm singing your praises everyday!
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July 2023 by Thomas Murphy
Had the part I needed when I needed it, friendly and helpful, just a couple of blocks from home
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April 2023 by Adam Johnson
Do not go to NAPA Auto parts. They had the wrong information on the parts list on their app, and when I tried to return a product to them with the receipt, they would not return my money.
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April 2023 by Smatthew
Workers helped me with car questions. Would return
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February 2023 by Darby Johnson
Jiwan helped me out so much today! I needed a windshield wiper replacement on this icy and rainy winter day. Not only did he replace them for me, he helped get my car unstuck from the ice. Thank you!
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January 2023 by Bri Smejkal
I place a pickup order yesterday and when I came in to get the part there was an issue and the part was out of stock at the location. Jiwan went above and beyond to help resolve the issue and get the part today so I would have it in time for a trip out of town. Thank you Jiwan and staff for the friendly and diligent customer service!
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January 2023 by Kestrel Wakeling
Went there for a new battery, everyone was very polite and helpful.
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January 2023 by John Katics
Online order did not arrive and employee was unable to track order number.
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November 2022 by Curtis Little
John was super friendly and helpful
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November 2022 by Michael Milbrandt
They always have the parts I need it may have a day wait on delivey .
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June 2022 by Corin
Visibly ill employees in a cramped space, snot nosed and red eyed. Stay home when you are sick, don't spread it around to your customers. On top of that they gave me the wrong bulb after taking 30 minutes to find it. The new guy helping me was clearly struggling while the other guys twiddled their thumbs.
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February 2022 by Mr. & Mrs. VanRanst
Juwan and his staff are always helpful insightful and quick to help out with any questions I have I make it a point to always visit them at 36th and Lyndale.
