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August 2024 by Dave Shark
Very professional and they were quick to help! Highly recommend!
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June 2024 by Omar ruiz
Great customer service and incredibly kind. I was in a pinch and they were nothing short of diligent and helpful
Thanks again Sam!
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May 2024 by Phillip Cole
In November of 2023 purchased a 2021 Honda Pilot from Import Auto Sales and had a fantastic experience! Max was my sales representative, and he was nothing short of amazing—supportive and eager to offer a great deal. The service was both friendly and efficient. Since I bought the vehicle in November, I didn't test the A/C at the time. During a recent warm spell I turned on the A/C and noticed it wasn't working. When I contacted them six months after my purchase regarding this, they promptly invited me to the dealership, provided a loaner car, and fixed the A/C by the next day. They truly stand behind their vehicles and go above and beyond to ensure customer satisfaction. I'm definitely planning to return to Import Auto Sales for my next vehicle purchase.
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May 2024 by Ron Luetmer
We just bought our 3rd car from Max and crew for a third daughter- our first car was a Subaru Impreza 4 years ago, then a Subaru Crosstrek for another daughter a year ago, then a Subaru Outback yesterday for another daughter yesterday. All vehicles have salvage titles and we have not had any mechanical or body issues with the first two vehicles and do not anticipate having issues with the one we just bought. These guys buy the vehicles and do their own work to bring them back to life and I trust their work. They have always be willing to share details of the prior damage, including sharing photos of the damage. They have been friendly and honest in all my dealings with them over the years and are now my go-to spot for new used vehicles.
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April 2024 by John Zabinski
Alkon was great to work with
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March 2024 by Annette Hentz
We had a fantastic experience with Import Auto Sales. Max treated us very well. We found exactly the used vehicle we were looking for, but it needed a few minor repairs. In order to earn our business, they made the repairs we requested. They have a 30-day guarantee window, and bent over backwards to make us happy with our purchase within (and a little beyond) that window. The guys may appear a little "rough around the edges," but if you treat them with respect, they will do the same for you. We highly recommend this dealership.
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March 2024 by James Rutz (Jim)
The car facts report we printed said the vehicle had been totaled and frame straightened. They didn't disclose this fact at the time we test drive it. Otherwise, friendly people.
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March 2024 by Jay Wille
Lots of undisclosed problems, vehicle didn’t drive on delivery and the dealer has still not sent the title over a month later. Dealer has not communicated with no resolution and no title.
Purchased a car from out of state and was told everything was in working order. On delivery the car would not run and engine light was on.
The following error messages were displayed on dash.
Blind Spot assist inoperable
ABS malfunction
Air suspension malfunction
Night view assist inoperable
In addition the EGR is clogged, there is a severe oil leak covering the engine in oil, one headrest is broken, there was an undisclosed large dent in the quarter panel and the front bumper was coming loose. This may have been a reputable business in the past based on previous reviews but do not buy from them now.
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February 2024 by Q Nguyen
This is my first time buying a vehicle at Import Auto. I worked with Max and he was honest and kind. I knew the vehicle I was looking at was a rebuilt/salvage title, but I have had success buying a vehicle with that classification in the past. The price I purchased for the vehicle was very reasonable and I am very happy with my experience at Import Auto Sales.
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February 2024 by Misha Johnson
Found the car of my dreams at this location and was ready to make a purchase, but Max never returned my call or email :(
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December 2023 by Andrea Ruotsalainen
My brother in law was looking at a Toyota Camry here. The car was listed for at least a couple grand more than it’s worth, since it’s a salvage title and still had a lot of hail damage. When we tried to negotiate with Max, he instantly was rude to us. We looked up the Kelly Blue Book value using the VIN and told him it was about 18k…and you can easily knock off a couple grand on that price because it’s a salvage title and it still needs to be repaired from hail damage. He proceeded to look it up not using the VIN and saying it was in “good condition” and it said around 19k. Our number was definitely more accurate since we used the VIN. The car is listed for about $17.9k. Would not recommend this place if you’re looking for a car at a fair price.
EDIT - it wasn’t the fact that he didn’t accept the offer that we thought he was rude, it was because he had an ATTITUDE. He also can’t do math apparently because 17,998 is 1,002 lower than 19,000… not 2,000.
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August 2023 by BRIAN
Don't waste your time going to this car dealership. Very shady.
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August 2023 by Brent Ott
Ze best owners in the industry
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August 2023 by David Bull
Dealer doesn't post the fact Salvaged title on vehicle did you know most lenders won't offer a loan on said vehiclesIn the event of a accident with a said vehicle lawsuits are very often suing you as the ownerBook values are also said to be 20 to 40 percent lower be aware of these tips
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July 2023 by Katy Lee
I bought my first Subaru Crosstrek from these guys back in 2020 and had a great experience. Enjoyed my low friction experience with Max and Radu. So I went back and bought one more Subaru Crosstrek in the winter of 2021, has ran like a dream, no problems. Will be a repeat customer again.
