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May 2024 by Ahmed Hussein daanye
The worst experience of the bank ever in Minneapolis.The bank is absolutely horrible. Terrible customer service, the teller was very disrespectful and Awful wait time. Unfortunately didn't catch a glimpse of his name tag but he was unprofessional.If you wanna waste time and drive- through, that's the place to go.
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May 2024 by Sami M.
The wait took over 20 minutes. I was told by Huntington customer service to pick up a form in-person at a branch. I get to the branch store and they tell me they do not do the type of form I need and was told they have. There’s a lot of inconsistency with Huntington, telling you one thing but doing a different thing.
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May 2024 by Matthew Linngren
My experiences with Huntington are mixed. I've had very good experiences where I've been recognized and greeted by name, and other times I've been very frustrated by the level of customer service. But for a free checking account, I'm generally satisfied.
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March 2024 by Victoria
I was at the drive-through yesterday and waited 15 minutes for someone to even say one moment then when they got there, they were still not able to help me the young lady there was very disrespectful they need better customer service there if you wanna waste time and a drive-through that’s the place to go
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December 2023 by Mike Hustle
Very very funny and very friendly and very beautiful.
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June 2023 by Andrea Dickinson-Perry
Good customer service
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June 2023 by Jama K.
I have a positive experience.
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December 2022 by Joe Pisco
They do a good job of pretending to be customer oriented, but if you actually need something done as a customer that thin veneer quickly disappears. They are out to squeeze as much as they can out of you and return as little as they can. I’m done with this bank.
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August 2022 by enos santosbezerra
I don’t like this bank at all . I used to like TCF but since when change bank to Huntington I have been experiencing not good services .
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August 2022 by Adam Zerby
Opened a new account, didn’t have an appointment and they squeezed me in! Great and friendly service! Tatiana was awesome!
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July 2022 by Ashley Swenson
I guess I'm in the minority but I've loved the transition to Huntington and the benefits of early direct deposit, no overdraft fee under $50 and a day to catch up if you do accidentally go over $50. I can see where for those with more complicated banking situations it may have been a terrible transition from TCF to Huntington, and I very rarely deal with the staff at any locations, but for saving money in my pocket and having access to my funds/ability to transfer to other accounts, they get an A+ from me.
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May 2022 by Joe Piscaschmoe
They do a good job of pretending to be customer oriented, but if you actually need something done as a customer that thin veneer quickly disappears. They are out to squeeze as much as they can out of you and return as little as they can. I’m done with this bank.
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May 2022 by Dominic Cardelli
Terrible bank in my opinion. If you transitioned from TCF, I recommend closing your account immediately. If your thinking about being a customer, DON'T, there's plenty of other banks out there.
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April 2022 by Barb Combs
After they changed to Huntington Bank they started charging for check images ($2).They close earlier on Saturday. They no longer provide a change counter. The telephone service is horrible. The customer service is absolutely terrible. There is a young male (I hate to assume gender) but I did not get their name. They are rude to me every single time I’ve come in. While in the drive-thru he actually ignores my tube on purpose and makes me wait. After 35 years of banking with TCF they changed my account number. Once I asked why the wait was taking so long for a deposit. I was told that I gave them the incorrect account number. I told them I put my new Huntington Bank account number on the deposit slip and they said “you didn’t add a zero to the beginning of your number” intentionally making me wait and just to be rude to me. Good luck to everyone who decides to stay with Huntington. I hope the customer service gets better but I’m changing banks.
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April 2022 by Becca Steinke
An available teller decided to help the customer behind me (who walked in 10 minutes after me) before I was helped. Because he knew her? Don’t particularly care. That’s not typically how lines work. Unfortunately didn’t catch a glimpse of his name tag. The guy who ended up helping me was incredibly nice. Interesting customer service model. Very glad this is only my secondary bank.
