10AM - 6PM
2700 Minnehaha Ave, Minneapolis“I had purchased paint for our house. When I got home I realized the can did not have the sticker which identified the color and when I opened the can I discovered it was not the paint I had ordered. I took the can back to the paint department who were able to figure out that the color that was mixed was spiced berry not the spiceberry I wanted. They quickly remixed the correct color for me at no charge which was greatly appreciated at the cost of paint these days.”
“Linda was most helpful at checkout yesterday even though I was in the self-serve check out she came over and said you want me to do that for you? I said sure, and then helped me set up to get my military discount as well. Great customer service Linda thank you.”
“It's a neat place, but you need to come pretty often to find the best deals. They sell a variety of items ranging from used items and new items. The used items seem to be either donated or from existing homes, in a range of conditions from rough to basically pristine. On the other hand, the new items seem to be overstock given to Restore (likely from Habitat?). They sell everything from lightbulbs to paint to gardening stuff and even wood scraps and power tools.”
“LOVE THIS PLACE! Excellent business owners, SUPERB customer service, and best of all, a comfortable, non corporate feel with that original ma and pa feel that we barely get these days. I will neverStep foot in another hardware store but this one!!!!(Also the one in Bloomington that the owners took over)Both are equally as great!!!!”
“I want to start by saying that we come here often, and in general have gotten great service, and like the products. There’s one issue I can’t shake. There’s an employee in Millwork, short white hair. She’s more in the windows/doors side. She has never been helpful, and the last time I went in, she was unhelpful, rude, and wrong. I went to another Menards and got the product she swore up and down they had never carried (even though my SO literally bought them at the BP store the week before). So, perhaps seek out another worker in that department. I’m a former Menards (different location) and long time retail worker giving this review.”
“We received excellent customer service from Amy C. She went above and beyond helping us narrow down the product we wanted and then finding it in stock so it could be delivered on time for our project. She was patient and knowledgable. I highly recommend them this store.”
“We were frustrated and had just come from a Lowe's where the store employee was unhelpful and made a rude and sexist comment to my fiancee.
Mason from the Brooklyn Park Home Depot, on the other hand, gave us exceptional service, even better than I was expecting. He was very cordial and knowledgable, and gave us a great electric mower recommendation. Thanks again, Mason! I was really annoyed by that Lowe's employee and you totally turned my frustration around.”
“A gentleman who I think worked in home and garden provided such exceptional service. I could help believe it. Even pushed my court and helped me find all the items I needed all over the store.
That's a first in my experience. With I could remember his name. So kind and helpful.
Sure appreciated the help. Sincerely!!!”
“They had the tools I needed on hand, which made me quite happy.. It did take some time to find someone to unlock the cable securing the tool set I wanted; but eventually we got it.”
“Just moved to town and Tim was so friendly and helpful. We will definitely be back and couldn’t thank him enough for making me feel welcome on my first (of many) visits!”
“Wonderful CUSTOMER SERVICE! I've worked with the employee, KATIE, the last two times she has come to my house in Cottage Grove and have received phenomenal service! She remembers the conversation we had the last time she came two months prior and asks me I have any problems she should be concerned with my grass such as weeds in certain spots. My grass is the greenest and healthiest in the neighborhood due to the quality of work I get from Spring-Green!Service: Weed control”
“Most of the employees are great! I had an encounter with a woman working the service desk that was not great but hey everyone has a bad day :) Great prices, but sometimes hard to find help and employees in the floor. Wouldn't recommend getting a Christmas tree there....they made my daughter and I bag it and put it on our car.”
“I have never been to this store before, and right off I got the help from everyone who worked there, and from that, I could tell that they knew their job. Unfortunately though I had to reverse my transaction the next day, and I didn’t have 100% trust in what I was told-you will get the full refund, I think the manager, Terry sensed it, and he told me ‘trust the process’, meaning to trust them….sure enough, I got a call, a couple of hrs later and an email from the manager, Amber at millwork Dept, saying that I would receive a full refund. I also noticed that she copied the email to Mr. Terry as well, I am guessing that he wanted to make sure that I was taken care of… this meant a lot to me for various reason which I will not go into…The Menards company should be proud of its employees….people like these are hard to come by theses days…. Thank you, Terry, and Amber.”
“I have been going to this Home Depot for two years and have been satisfied after every visit. They have a wide selection of products available and if it is not in store you can have it shipped in. It is also so convenient to set a pick up, where they have everything you need ready for you! I also love the Home Depot website as it tells you which aisle and bay the product was in so I do not have to wander around the store looking for what I need! The staff here have also been super helpful meeting my needs - whether it be to cut wood, find a product, or make a key. They have been very kind and willing to work with me. This store has ample parking and dollie's and carts to help you load your vehicle!”
6AM - 10PM
6701 Boone Ave N, Brooklyn Park“Great experience with Sarah H at the flooring center. She was more than helpful with a very large flooring order. She took the time to get it right and make sure there would be no issues. Highly recommend!”
“Great location, well supplied, and ample parking. Staff is generally friendly and helpful, but the checkout process was a bit bumpy. The card machine, which apparently was a known issue from the employee that responded to help, kept rejecting my chip read, then finally accepteda swipe with the employee's assistance. The management or owner should address this, as it has seemingly been a problem for quite some time. Interestingly, it became a teaching tool for the employee who was training someone. My transaction also included a military discount, which showed the trainee that aspect, as well. Kudos to Home Depot for honoring those of us who have served, and would ask this location to add veteran parking signs outfront, as other locations have done. The cost is minimal, and the message and public display is a powerful statement of where the organization stands. Plus, many of our older service members would be grateful for the proximity to the door, as they do not sign up for handicap access, due to military grit and pride..”
“Louis in customer service was great at troubleshooting a solution to a small mistake involving my Traeger grill delivery and installation on June 10th, 2024. I really appreciated his help!”
“Large store with 2 floors. Well stocked, well lit, with employees available to assist you There's pretty much everything car and truck related products. Too many items to mention.
Open late, with well stocked aisles.”
“Not the best Menards, I really don't like the double level. Yet it's a full size Menards in a neighborhood that doesn't have many options outside of smaller hardware stores.”
“Great place if you are looking for supplies for house or construction-type projects. Had no idea what to expect but was pleasantly surprised with their quite large selection (and prices!!) of lights/lighting, used tools, nails/screws, yard tools, paint and paint supplies, and a lot more! I will definitely be back when I have more projects. Friendly staff, too!”