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March 2024 by Pierce Devereaux
If i could avoid this place, i definitely will. However, i don’t have a choice because my employer directed me here. Here are some of the situations i encountered:1. It takes too long for them to get your items done (Galls is not a small business. Not giant corporation, but big business).2. They are not dependable, they said they will do something, but they never did.3. Some of the staff were really rude. Its like they don’t want to come work, coming to work is a drag.4. Tried to call for a simple questions, I tried to reach them for more than 2 business day, multiple times, no one picks up. Really not a single person to just pick up the phone while working on things? Tried to reach the manager as well, but no luck as well, and mailbox full.5. The work qualities were really bad. A lot my my uniform stitching came off less than 1 year. I had to return, multiple times to get it fixed, guess what? In the end i paid my own money to get it fixed.Galls minneapolis is very incompetent, irresponsible. Why companies and departments willing to work with galls was beyond me. If they don't change their style of doing things, Someday, another big uniform business will open up and will cause galls to lose lots of businesses. Arrogance is usually the main cause of a downfall of a company. Remember these words.
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December 2023 by Tyrone Jaromnes
Good services
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December 2023 by Scott VandenHemel
Good variety, good service.
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November 2023 by Rosie Brielle
My employer took us to this store for our uniforms & babbbyyyy let me just say the female workers here were very rude, dismissive and snotty. They were also uneducated about what was in stock and out of mostly everything we came for.I decided not to order anything from this store & visited the Roseville location. They were more direct, knowledgeable and extremely helpful.Just go to the Roseville Galls for your uniforms (:
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October 2023 by Bobbie Bahr
Very little in store for women's apparel. Probably a great store for men in law enforcement. Disappointing.
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July 2023 by Snicket
Does what their supposed to do. Let's ypuntry on a few pieces. And then asks if everything fits. My only real gripe is that I didn't receive any notification that my uniform was ready. But that may just be an issue with my carrier.
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July 2023 by Zindzy
I went to the store as an individual worker to personally exchange items my boss had ordered for the staff through galls. In future scenarios like this, it would be better if the employees led with what they required of you instead of asking to speak to your boss. He was the customer, but now I'm the customer--treat me like one. Talk to me. Work with me. Help me do what I came to the store to do. It was very frustrating going through this store because that customer experience was missing, I wasn't guided. It felt disrespectful, like I was blocked from service because they were stuck on, "Let me speak to your boss." Eventually, I did receive my exchange items, without having to involve my boss, by choosing to ship my return and have my exchange shipped to me. Online customer support never once asked to speak to my employer, they just did what was expected which was to work with me as the customer. The physical store, I wouldn't trouble that again. Might be my worst customer experience-because I was never treated like one.
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March 2023 by Joseph Wenzel
Great customer service! Toni helped me get exactly what I needed, what a Gal!
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January 2023 by Willie Moore
Spend $500 dollars on a couple pairs of pants and shirts and the $100 pants they sold me had a big hole in them. Bad quality, bad service. Very very dissatisfied and disappointed. I will never spend a dime in this store ever again.
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September 2022 by Katrina Davis
One lady was such a helpful person definitely patient but the other one was rude and doesn't even practice properly customer service I wish my company just order them for us so I wouldn't had to deal with the shoulder shrug and awful attitude. Definitely glad I don't order anything else here besides my work uniforms. If you don't like your job then maybe find one that likes you being rude.
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November 2021 by Angelique Homan
I was in a bit of a time crunch to obtain a uniform for a new department- they got it done! As in.. I had it on my doorstep the next day. I absolutely was not expecting it to be that quick. THANK YOU J'nay and Marilyn!
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November 2021 by davin branwall
Best place to buy tactical clothing and accessories, great prices, great customer service!
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November 2021 by Marques Jones
J’Nay and Dante have exceptional service and very professional and knowledgeable. Very satisfied customer.
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October 2021 by J T
This place is a dump. Hardly have anything in store. It smells cuz it's old. I hate going here. And galls online is no better. They take forever to fulfill orders.
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August 2021 by Tim b
Takes them a real long time to fill an order and then when you get the order and usually doesn't fit the sizing what
