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February 2024 by Lonzy Palmer Jr
Great service and support as always!!
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January 2024 by Adam Vang
The alignment went well. However, the estimated completion time was stated as 1-1.5 hours and the actual time to completion was 2 hours and 10 minutes.
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January 2024 by david S
Fast efficient service. Reasonable prices. Would definitely recommend for vehicle services and repair
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January 2024 by Damin Wellenstein
I had an appointment for a wheel alignment. I arrived about ten minutes prior to my scheduled time and waited there for well over an hour. I noticed my car hadn't moved from where I parked and asked what the deal was. They said they were backed up and it would be a while before they could get to my car. Well, ok, then say that from the beginning so I can decide if I want to wait two hours for a wheel alignment or reschedule. I had to leave without getting any service and including travel time wasted about two hours of my day for nothing. Extremely poor communication. And what is the point of scheduling appointments if they aren't going to honor them?
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January 2024 by Keith Garner
Had a 7:00 appointment to get one tire changed dropped it off the night before was not done till after 12:00. Messed up my day big time if i have a 7:00 appointment and show up at noon for the work sure it wouldn't fly with them In there report the recommended a engine air filter change and a cabin filter change i did both of them with in the past 4 weeks dont think they even looked at them
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December 2023 by J K
Good service. The gentleman at the front desk did a good job explaining the issue. They fixed my car same day I called
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August 2023 by Daniel Juergens
Lack of understanding of what is going on with the alignment? They did nothing to fix the problem. Every part is new. Tire plus send me to these guys cause they know there a problem. After stopping there three times, they couldn't figure it out. Firestone kicked me to the curb, claiming nothing wrong. Feeling unsafe driving.
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August 2023 by Ger Thao
I got my tires replaced here. They were quick and friendly. It only took about 30 minutes from the time I walked in to the time they were done replacing the tires.
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August 2023 by David Fricke
They quoted me $ 180.00 for install of a starter on a Saturn When I went to pick it up they charged me $ 450.00 I was alittle taken back by the way they conduct business.
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July 2023 by Lao Vang
Had a alightment and tire balance done. It wasn't fix tire still shake at 80mph or maybe there machine wasn't good. Balance but had to re due it different location and it was good after.
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June 2023 by Kristin Blue
I have been using this location for a couple of years. Always honest and do quality work. They don't cram additional things down your throat. Had fantastic service yesterday and I appreciate them very much.Services: Air & cabin filter replacement
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June 2023 by Joseph Rossberg
I have been a happy customer at this location for years! Thank you so much Ray, Tyler, Travis, Isabelle, Jason, others who have helped me on the phone or at the desk I may have missed, and the mechanics behind the scene in back! I have been delivering pizza and doordashing for 5 years so my 2007 camry has been my life line. This location has kept my car going strong well over the 200,000 mile mark! Always get me in and out quick and back out there working. I bought a new car today and probably wouldnt have gotten to this point with out firestone northtown. I will refer family and friends to you guys. I have alot of warranty on my new car so you may not see me for a while. Thank you guys!!!
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June 2023 by travis tuenge
Brought me Mazda in for an inspection and these guys did a great job. They found a couple of important issues I didn't know about. They gave me a itemized receipt for easily understanding cost. Thanks Trav yall rock!!!!Services: Tires
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April 2023 by Steve Morris
I like this place. They seem to do a good job; havent had any issues. I usually drop off and walk to Dennys and pull up laptop to do some work and have cup of coffee.
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April 2023 by Kelly Mulligan
The customer service was great! Ray helped me out and he was very knowledgeable and very professional. I would definitely recommend and definitely talk to Ray.Service: Tires
