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May 2024 by Brian Dominguez
Went here to get some pdf documents printed but all the different printers I tried kept experiencing the same error. I asked one of the workers to help but they never came to fix the issues with the printer. I went up to the front desk and they asked if I “figured it out”, which I thought was pretty unprofessional. Paid the extra $2.50 to print up front. What could’ve been a 5 min basic printing job turned out to be over 40 mins.
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April 2024 by Mike Levine
Extremely was glad with my decision to go here. A+ all around
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March 2024 by Mohamed “Adam kista” Omar
Store manager derrick not helpful so rude acting his busy standing by computer i need help ignore me.
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February 2024 by Refuge Design and Landscape llc.
Yordi was awesome. He helped resolve a problem with my print project in about 2 minutes that the agents at another store refused to even look at. Super helpful. Thanks.
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February 2024 by Maddi Glaeser
The only shipping store I go to. The staff is incredibly helpful, efficient, and friendly. Thank you, Lake Street FedEx!
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December 2023 by Michael Liquori
The wait is so long just to drop off a simple package. I don't think it is the staff's fault, the place is too understaffed.Huge contrast to the UPS store nearby which has 3x the employees and they seem to be having a fairly good time.
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December 2023 by Tyler Meyer
First off FedEx won’t deliver to my address because of road construction. Ups and USPS haven’t had an issue they either park a block over or in alley and walk a few feet to deliver it. Not FedEx, they instead mark it as business closed(which it is never closed, it’s an apartment with 24hour reception). I had to have every package redirected to either this location, Walgreens, or FedEx corporate in rogers. The only place I’ve had a problem with is this location, they are rude, don’t follow corporate rules, guidelines, or guidance from corporate customer service; making a frustrating situation more frustrating. The young woman this morning new of my frustration and intentionally antagonize me getting me upset. She then refused to get my package and threatened to call security because I cursed. Horrible service by lazy people!….went in for a third time with a QR code I received from customer service. They were somewhat busy and I went up to the counter where the worker was and tried to apologize. I then told here I had the QR code, she was of course rude and said she was refusing to help me. So I went yo the other counter where another girl was working which she helped me a few times in the past and was always helpful, but she too refused to help, she was helping people who were behind me, I only wanted my package that was all. Of course I was upset and left yelling and cursing….. a couple hours went by and I picked up a friend had them use the QR code….I said as I was leaving this morning, I WILL GET MY PACKAGE BY THE END OF THE DAY! Thanks again ladies for the outstanding service!!!!!!Update: I went in for
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October 2023 by Craig Perkins
Such a great team. Derek, Michelle, and Tiffany were helpful with my printing project. They were patient, answered all of my questions, made suggestions, and made the experience enjoyable. Highly recommend stopping by this location for all your printing needs.
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October 2023 by petra king
The person who helped me Sunday evening was patient, kind and so helpful! I had an annoying order and he went out his way to finish too and they are always like that here !
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September 2023 by Evan Hawley
Business Travel Printing Needs
Quality of
Customer Service: 6/5
Speed of
Price of
Total score: 5/5
I had the pleasure to work with Patience as she took great care in understanding my situation. She took responsibility of a hefty print job and oversaw all the details all the way to handoff. Special Thanks.
I had the pleasure of working with Patience. She took great care to understand my situation. She took responsibility for a large printing job and oversaw all the details until it was transferred to me. Special thanks.
-Evan
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September 2023 by Tanner S
Very clean and professional FedEx. Yul was extremely nice and helpful.
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September 2023 by Raycurt aka FIDDLA
Need better training
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September 2023 by Aliandra Zampino
Helpful employees
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September 2023 by Joseph Kieltyka
This is one of the worst websites I've tried! It won't let me upload, won't let me make an account. when I've tried asking for help they sent me to three different places and still wasn't helpful!
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September 2023 by Claire
I usually have no problem printing here however my last experience unfortunately soured it for me.
I designed holiday cards in Photoshop to get printed and uploaded them through the website. When I picked them up, they were blurry and not good quality. They told me orders made through the Canva option on their website often do not turn out good and to call customer service to get a refund.
I called customer service multiple times trying to get a refund however the manager, Derrick, needs to be in to talk to the representative and every time I called, he was not in even though they told me he would be in the next day. They left multiple messages for him to call me back and he didn't. When I was finally able to get in touch with him, he told me his schedule and to come into the store during those times. I did and he wasn't there. I felt like I was being dodged and was never able to get my money back.
Local print shops will print a test copy of your work and let you know how it looks. I sent the same exact file to a local print shop after this and it was good to go right away and the quality was great. At FedEx they just print all of it regardless of what the quality is and make it impossible to get a refund. I am much more comfortable now spending the extra money going somewhere local that cares about the quality of their print jobs and will work with you, not against you.
