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April 2024 by Alex Aquino
Activated via Zef Energy App. Got disconnected twice, had to replug. The car and charger reconnected on the third time without having to replug.78kwh at 9%soc. 128kwh at 28%, then 152kwh at 42%.Nice, clean well lit chargers in a neighborhood gas station. Thanks for having this :-)
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December 2023 by Chelb McMurray
I had a great experience with Nelson after my car was broken into and steering column dismantled. They were able to get me in right away, and were helpful and courteous at every point of the process. Thank you to Dan for answering all of my many questions!
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December 2023 by Sicinc2019 Companies
Brought in my truck for a transmission, was quoted for a ton of things we did not ask for and were told that because it's a family shop he made a judgement and we have to pay up front lol, yes we're of mixed race. According to them you have to pay 1st go anywhere else in the neighborhood. Como neighborhood stay away....
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November 2023 by AARON H.
I brought my vehicle in to have service. A new transmission new front end and suspension. I was advised and told that I needed to pay up front. And this was a judgment call. Because there are family owned businesses, and they were judging me. I am a mixed-race American. Who has been judged many times but to be judged by a local service provider. Who was going to be working on my vehicle is an outrage. The service center states that they will charge you half up front for any service that is to be done so that they can purchase the parts ahead of time. Allowing anything different would mean that the judgment they made against me was purely race-related and not a business decision. I recommend you try another service station
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September 2023 by Brittany Wackowski
I wanted to go ahead and write a review purely based on customer service, as I haven't reached the outcome of my Kia Boys-related claim or repairs. I just wanted to say that it is so rare to get good customer service these days, much less the fantastic customer service that I have received from Dan at University. He has been very thourough in explaining the whole process without talking down to me, as is frequently the case when I'm speaking with mechanics. After dealing with Kia, its so refreshing to feel like I'm taken care of. Just wanted to say how much I appreciate that, and how lucky I feel to have found this spot! Thanks Dan!
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June 2023 by Caroline Hadacek
Quoted me nearly $500 to fix a flat tire, along with an unnecessary wheel alignment. Dan was very condescending and made a stressful situation much worse. Went to Tires Plus and had everything taken care of for $245 and half a week earlier than I was told at Nelson.
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June 2023 by Brennan N.
Had two tires replaced here - they did not move the tire pressure sensors back into the correct wheels after insisting they rotate the front tires to the back, so now my car registers the front wheels as the back and vice versa. They also said they had to replace the tie rods which was supposed to fix a squeaking when turning which never went away so I am not convinced they even did anything. Due to the tie rods being replaced I had to pay for an alignment, which is normal. Lo and behold, a few months later my car is vibrating on the freeway and I have to pay for another balancing and alignment elsewhere. On top of it all, I am not one to be mad about quick service even at the expense of friendly customer service. However, they were straight up rude. They said I had to get xyz replaced, and when I said I had to think about it, they asked, "Why?". Why do you think? I am a college student, I don't have several thousand dollars to shell out on command for repairs, give me a second to think.
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February 2023 by Augustine Vega
This rating is purely based how ridiculously perfect their Pit Hound Coffee is and how perfect the $2 price mark is. Thanks for the great drugs and friendly vibes. PS I'm not a fan of cars and don't pay attention to that side of this place.
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October 2022 by Kristin Tangel
I passed through Minneapolis for a meeting downtown in the middle of a long road trip. A day or two before, my brakes started making noise and needed a semi-urgent repair. I knew I wouldn't be able to drive 1,000 miles home on those brakes and wait for the mechanic appointment I had already scheduled for some other things next week. But I also needed to start heading back east after the meeting.The staff was friendly and were able to finish the repair around the time I ended my meeting. Thank you for fitting me in on the same day I called.
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September 2022 by Adelaide Zibrowski
Perfect place for people who might not know a lot about cars and don’t want to be taken advantage of. I went there for the 3 years that I lived nearby, and they were always great. They could get me in last minute and were always super fast. The people are willing to educate you on what’s going on and they don’t try to trick you into spending more money. If I still lived nearby, I would still be going here.
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August 2022 by Maggie Maloney
This place literally tried to scam me!!! I went in for an easy fix and he gave me an estimate for $4000. I am a young female college student and this car shop tried to take advantage of that and me. I brought to my hometown shop and it was fixed for $600. Avoid this place.Service: A/C installation & repair
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August 2022 by Samuel H
I've had multiple services done here and my experience so far has been good. Average prices, fixed my problems, average to above average turn around times.Services: Auto tire replacement
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June 2022 by K Dawg
I passed through Minneapolis for a meeting downtown in the middle of a long road trip. A day or two before, my brakes started making noise and needed a semi-urgent repair. I knew I wouldn't be able to drive 1,000 miles home on those brakes and wait for the mechanic appointment I had already scheduled for some other things next week. But I also needed to start heading back east after the meeting.The staff was friendly and were able to finish the repair around the time I ended my meeting. Thank you for fitting me in on the same day I called.
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June 2022 by reasons
I agree with the other 1 star reviews. This shop will try to bully you into paying too much. Even for simple things like oil change, they will try to take advantage of you. Beware. You literally can go anywhere else. Lots of other great auto repair shops
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May 2022 by EmKay Anderson (Maria Karen Kettleson)
My kids live near here as students at UofM. They are the closest repair place; so they ended up having them look at a problem. This repair shop tried to bully them into getting unnecessary work immediately and warned them not to drive back home because the car wasn’t safe. Fortunately they came home, and the actually necessary repair was literally hundreds of dollars less than the unnecessary one quoted. And the car had been perfectly safe to drive!