Buffalo Exchange is a popular resale store known for its excellent and wide variety of clothing, including super cute, trendy, and adorable vintage pieces. The selection is well-priced, with items from various brands beyond just fast fashion. Customers frequently praise the outstanding and helpful customer service, noting that staff members are friendly, patient, and kind. They often circulate to assist, offering to hang up items or fetch different sizes. However, the store can get very busy and feel cramped, even on weekdays. While many enjoy shopping and trading in clothes, some sellers find the process frustrating. Staff are described as very nitpicky and selective when buying items, with criteria that can seem inconsistent. They often prioritize current trends over high-end or vintage pieces in good condition, which can be disappointing. Despite this, it remains a good way for many to get rid of clothes and save money, even if finding hidden gems might be less common than at a traditional thrift store.
one of the best buffalos i've been to across different cities! great selection with adorable vintage pieces among the trendy clothing. employee also offered to hang up my items when i had a million in my arms :') my twenty-something friends and i have different tastes and we all left happily with something
April 2024
Great selection, and outstanding customer service at this location! It was my first time trading in clothes, and they were very friendly in walking me through the process.
March 2024
Coming from a city where the Buffalo locations are extremely messy and subpar, this Buffalo Exchange carries a wide variety of clothes from not just fast fashion brands. It can definitely get a bit cramped trying to squeeze between people and the clothing racks, even on a random weekday around noon.
