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March 2024 by Ashli Powers
The people here were so nice and respectful to me. They used they/them pronouns to refer to me and I didn't ask them to do so, they were just being respectful as I look semi androgynous. This made me feel really comfortable and welcome. I felt very listened to and they answered all questions I had thoroughly. The vet was really helpful and had a lot of great information for me and was really nice. I liked everyone I interacted with here and I really feel like they love and care about animals as much as I do. Definitely recommend.
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March 2024 by nancy tentis
I've had very good service here and have loved seeing Dr Jess each time. All the staff are very kind and loving to our precious pets.
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March 2024 by Fran Howley
I have a fearful dog who doesn't like to go to the vet. The workers at Blue Cross are patient with her (and with me) and flexible with what has to be done and what it would be nice to do.
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March 2024 by Cathy Theisen
We have had tremendous luck and care with our new puppy at this clinic. She seems to be accident prone and we have been able to get appointments within hours of calling. When we aren't dealing with injuries, her check ups have been thorough and done by a staff and doctors who really love dogs!
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March 2024 by Susan Hess
The entire staff is incredible. Each and everyone meets the needs of pets and owners with kindness, empathy and knowledge. I have never had issue and will continue to use services available.
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March 2024 by Sheila Helm
Very professional and friendly. Have loved every staff member we’ve met.
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March 2024 by Yoranda Carter
I love Blue Cross Animal Hospital. They've taken great care of my cat Blessen. I'm very grateful for the kindness and compassion and care they showed Blessen and myself. I strongly recommend having your beloved pet treated at Blue Cross Animal Hospital.Blessings,Yoranda
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December 2023 by pam christian
My petkids & i love the spirit and skilled services provided by this clinic! As a longtime customer, I'm as satisfied with the newer staff members as i was with the former ones . . . some, even more so. The vet techs and vets have HUGE hearts for the dogs & cats they tend to and are patient and caring with us human clients, too.If the services of a specialist not on-staff are required for care, arrangements can be made with some of the area's finest DVMs.After taking my previous dog elsewhere for urgent treatment during the pandemic, I was happy to return to BCAH for the consistent, loving care we've come to expect and appreciate. Just ask Spur (see photo).
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December 2023 by Karina Gronberg
Blue Cross Animal Hospital is amazing. They continue to take care of my pups in the best way possible. They actually take great care of me too. I will never go anywhere else unless it is a place they recommend! Thank you from myself as well as Diego and Frida!
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December 2023 by Jess Hintz
Short story: great for yearly checkups, were able to get us in during Covid when nobody was taking new clients, but they abandoned us when our rescue dog had cancer. Sadly, we’re going to lose our dog tomorrow in part to this failure to treat and diagnose in a timely manner.Long story. Our first couple vet visits were positive and we were happy with the interaction and service for these general care visits.Unfortunately, when we noticed a lump on our dog in the past year, our quality of care decreased. We repeatedly brought our dog in to address the lump on her side, along with limping of her front leg we suspected was related to the lump. On three different occasions, we were prescribed pain medication and sent on our way. The lump continued to grow.We then said we wanted the lump surgically removed since we strongly suspected it was the cause of our dog’s pain, though the vet still believe they were separate issues. When we tried to get a surgery consult for the lump set up, we were initially told we could pay a higher fee to have in person rather than leaving our dog for the day at the vet.Our dog is a rescue and has a lot of anxiety about abandonment, especially at the vet, to the point of making her physically ill.We were then told in person was no longer an option. We tried to see if there was something that could be done about her anxiety issue (ie, medication) to make an all day drop off easier for her and for the vet staff. At that point, we were then told it would be best for us to find another provider.We ended up going to an Urgent Care style vet who immediately addressed the lump and gave us the cancer diagnosis. By the time we were at the Urgent Care vet, the lump was 3lbs on a 55lb dog. When we had first brought her to Blue Cross, it was less than a penny in diameter. We had surgery with Urgent Care vet in October to remove the tumor, but it was too late to be able to remove it cleanly.This morning, I paid for euthanasia and cremation services for my dog because the tumor is back and she can no longer breathe without pain. It’s an awful and sad end to this story, one that I hope other people can be spared.
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December 2023 by Robin Gardner
I've been taking my animals to Blue Cross for over 10 years and would highly recommend them! Dr. Michelle Todd is so kind and compassionate, I always go to her. The front desk staff clearly loves animals and is always attentive and friendly when we come in. My only complaint is that they're pricey but I haven't price shopped to compare prices since the people are so good but I know I don't bring my dog in as often as I should due to the cost.
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December 2023 by Nicole Carlisano
We have been taking our Golden to Blue Cross for three years now and absolutely love them. The doctors are so kind and caring, don’t push unnecessary meds/tests, provide all options but are also conscious of your budget, and are great at educating you as a pet owner.
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November 2023 by Mary Arneson
Super vet care! Gentle, compassionate care, even for my difficult pets. And no pressure to use unproven supplements and treatments. The care has always been science-based.
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November 2023 by Kristin J.
Always thorough and so kind to my animals. They truly care. Been going here for many years.
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October 2023 by Missy Scherf
I have an XL Breed Dog who can be a handful. Dr Kathleen is wonderful with her and also makes me feel heard and understood. She outlines the pros and cons of each decision and so I feel confident in my choices.