Hours may fluctuate. For detailed hours of operation, please contact the store directly.
About Best Buy - Headquarters
Best Buy - Headquarters offers a wide range of technology products, including HDTVs, computers, cameras, gaming consoles, appliances, and cell phones. The Minneapolis store is known for its large selection and friendly staff, creating a pleasant shopping experience. Customers appreciate helpful employees, with some noting exceptional service from representatives who have resolved issues effectively. However, there are significant complaints regarding the Geek Squad installation services, where customers felt they were charged excessively for incomplete work. Several reviews highlight frustrating experiences with customer service, particularly when trying to resolve billing issues and installation problems. Customers reported spending hours on the phone with different departments without finding satisfactory solutions. While some were eventually able to reach corporate representatives who helped address their concerns, others expressed dissatisfaction with the overall responsiveness and accountability of the company. The mixed feedback suggests that while Best Buy has knowledgeable staff and a broad inventory, there are areas for improvement in customer service, especially regarding installation and resolution of service issues. Overall, Best Buy aims to provide technology solutions but faces challenges in delivering consistent customer satisfaction.
Store doesn't honor prices that are shown for items. We have picture of product and price. How does a customer know to look for model numbers. Item description matched product. I will discourage everyone I can from shopping at Best Buy until this is fixed. And I will go further if need be
March 2026
Never have an appliance delivered to your property. Unskilled delivery men and then you have to wait another 24-48 hours just to schedule a delivery with skilled delivery men. I wish I could give 0 stars
March 2026
Day one of asking for a good PC with like a 5070 or better
