Arms & Armor Inc. receives high praise for its products and service. Customers highlight the quick delivery and excellent packaging, with their items arriving in perfect condition. The products are praised for their design, historical accuracy, and quality, with some noting that their weapons are sturdy, well-made, and surprisingly lightweight. Many customers have used their blades for over 30 years, emphasizing the craftsmanship and durability that stand up to years of use. The customer service is rated four out of five stars, with some delays in response but ultimately helpful support. Overall, the company is recommended for those interested in authentic, well-crafted weapons and tools, making it a trusted choice for collectors and enthusiasts alike.