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September 2023 by M G
Good selection and military discount! Please air out your nasty cramped hot smelly fitting rooms.
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August 2023 by Godzilla
You can’t beat the buy one get one 50% jeans. Love it
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August 2023 by Kevin Guzman
Fitting room girl was super rude
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July 2023 by Blake Fitzgerald
I had a great experience shopping here. The manager Jennifer went above and beyond helping me find everything I needed. The girl that checked us out had an amazing attitude as well. It’s great to see employees who enjoy their job. Thanks again for such a great shopping experience! A+
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April 2023 by Alexis Mcbride
Connie at American Eagle was so sweet! She went above and beyond to help me find coupons so that I could maximize my shopping trip! Wonderful customer service
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January 2022 by Mikey Kroeger
Need more L and XL styles for underwear.
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December 2021 by Elizabeth Schwarz
Treat people like people and not trash bags flouting in the air and maybe you wouldn’t have such a problem with staff turn around. Everytime I go in this place I see new faces, horrible attitudes from managers, and struggling employees who don’t feel prepared.
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December 2021 by Prudence Lahti
Experience today was fine, but nothing special. Salesperson says hello, I look around, then leave without buying anything because there are no good sales.
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December 2021 by Megan S
the guy working on 12/15/21 was rude to me while I was trying to return my cardigan, i’m happy I had to do the transaction at Aerie instead. (2nd floor)
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August 2021 by Evan Baronich
Would give 0 stars if I could. Used to be walked through almost the entire process every time I went by a lovely lady named Ellen but the most recent time I went I asked for assistance and got stared at like I was crazy. Come to find out it was the manager. Will shop at Aeropostale now
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July 2021 by sydney boothby
Maybe learn how to treat your employees before asking for my business
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July 2021 by Elizabeth Schwarz-Hobbs
Treat people like people and not trash bags flouting in the air and maybe you wouldn’t have such a problem with staff turn around. Everytime I go in this place I see new faces, horrible attitudes from managers, and struggling employees who don’t feel prepared.
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July 2021 by Demure Film
Do not support this store. Understaffed and will not receive the help you need while shopping. Prejudice Upper Management. Shame on you AE.
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July 2021 by Alicea Haney
Treat your employees like people. Perception is Reality.
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June 2021 by Nicole Knudson
Incredibly disappointed in my experience at the Mall of America location!!! Would give zero stars if I could! I picked out some clothes that I wasn’t sure about so I put them on hold. I looked up the hours of both the store and the mall and both said that they were open until 9 PM. However, the store manager decided on a whim to close the store at 8 PM. When I went to the store at 8:30 PM to pick up my clothes on hold that I decided I wanted, employees were still in the store but the doors were locked. I made eye contact multiple times and knocked on the door over and over again until finally an employee opened the door. They told me that I couldn’t check out my clothes because the registers were off. I even left my number on the hold, and they didn’t even think to call me and tell me that they were randomly closing early and I should get my clothes if I wanted them. I would order online, but my size is sold out. This is terrible customer service and I am so incredibly frustrated and disappointed!! I normally love this store, but this experience had lowered my opinion significantly.
