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June 2024 by Meredith Dombeck
This branch is never open when other banks and branches are. And, even when they are open, their drive up lanes are closed. As a parent with kids in the car, I need at least one drive up lane to be open to actually speak to the tellers and make transactions that cannot be made on their ATM's, even if there is a wait to speak to a teller in that line...
Always disappointed with this location.
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January 2024 by Bert C
I use to go to this bank before they almost went out of business and before they got new tellers/bankers. I am upset and disappointed that Wells Fargo doesn’t accept walk ins. I use to do walk ins all the time but that changed because of Covid. The banker Bert said it’s respectful to schedule an appointment. Well it’s not respectful to not accept all your customers just because they didn’t make an appointment. The bank was dead and no one was there. I’ve had an account with Wells Fargo for a long time and it was a simple request that wouldn’t take an hour.
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January 2024 by Britney s
I use to go to this bank before they almost went out of business and before they got new tellers/bankers. I am upset and disappointed that Wells Fargo doesn’t accept walk ins. I use to do walk ins all the time but that changed because of Covid. The banker Bert said it’s respectful to schedule an appointment. Well it’s not respectful to not accept all your customers just because they didn’t make an appointment. The bank was dead and no one was there. I’ve had an account with Wells Fargo for a long time and it was a simple request that wouldn’t take an hour.
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December 2023 by Rose D
I use to go to this bank before they almost went out of business and before they got new tellers/bankers. I am upset and disappointed that Wells Fargo doesn’t accept walk ins. I use to do walk ins all the time but that changed because of Covid. The banker Bert said it’s respectful to schedule an appointment. Well it’s not respectful to not accept all your customers just because they didn’t make an appointment. The bank was dead and no one was there. I’ve had an account with Wells Fargo for a long time and it was a simple request that wouldn’t take an hour.
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November 2023 by RR Rob919
Tried to come and make a withdrawal but was told I was unable to because it was too late in the day and they didn’t have the cash on hand at that branch. Its a bank! Have cash on hand for your account holders. Would not recommend
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December 2021 by Matt
Branch is never open.
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August 2021 by lucero Arteaga
I like the service Cindy Mariela Delgado helped me a lot with the questions I asked her, thank you.
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May 2020 by Lee Luebke
They want you to call them to make an appointment for some things. You call and you are in a loop to press this for that and it goes on and on. All I need to to talk to someone to make an appointment.
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February 2020 by Matt Youngren
This branch is very hit n miss.
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February 2020 by gretchen A
Waited in the teller line for over 15 minutes just a cash a check. Only 2 people working behind the counter and they were both helping the same person. Frustrating!
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August 2019 by Natosha Carney
Wells Fargo as a bank is the worst company ever. One notory in the bank so you have to make an appointment for what should be an express service. There availability and Customer Service is terrible. As soon as I have the ability to change banks I am!
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June 2019 by Nikki N.
Stay far away from this Wells fargo in Medina. The service manager named Kay (an older lady with shoulder length white hair) and 2 Asian bank tellers were completely rude to me and refusing to cash my check regardless of how many separate identifying cards that I have, but because I don't have a bank account there or anywhere they refuse to cash my check even after 11 forms of id. I cash checks at Wells Fargo from customers I do work for ALL the time and never have been denied a check because I don't have an account. They always accept my I'd and insurance card. because I went to a Wells Fargo I normally don't go to, I even called and checked to make sure even though I didn't have an account if they would accept my insurance card and the woman replied yes so I continued to drive to this location. I am completely dissatisfied with this bank. I have never felt so degraded in my life. The woman who says she's a "service manager" named Kay really needs to either leave her job if she doesn't like talking to people or she needs to be talked to by her HR about how to treat customers and how to work her job. She also had an extremely huge additude after I asked her for her name and employee ID number so I can call and talk to her boss and she refused to talk down on me and told me she doesn't need to tell me anything. I will definitely be taking this as far up as I can. And never coming to this bank again. If your bank teller/service manager is Kay make sure you run the other way.
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April 2019 by Monik Carney
Wells Fargo as a bank is the worst company ever. One notory in the bank so you have to make an appointment for what should be an express service. There availability and Customer Service is terrible. As soon as I have the ability to change banks I am!
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October 2018 by Abtars
Employees are friendly. Always took care of all my needs professionally. Good job!
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September 2017 by Lars Kariniemi
Helpful, nice service, free coffee, etc
