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“This bank takes care of its customers! Five years ago, I visited to have two savings bonds cashed out. The teller I worked with was astute enough to provide me with a photo copy of the bonds just in case they got lost along the way, which unfortunately did happen.Five years later, and almost five years after I stopped banking here, the staff spent time helping me track down these lost bonds and, when they couldn't turn up anything, provided me with the correct phone number to call at the treasury department. Everyone was just as helpful as when I was still a customer of theirs.Life circumstances have compelled me to bank elsewhere, but if you are looking for a bank that cares about its customers, this is 100% where you should put your money.”
“Extremely friendly people there. Always extremely helpful and cordial. The building is always kempt everytime I'm there. Not sure what else you look for in a banking location.”
9:30 AM - 4:00 PM
330 Clydesdale Trail, Medina
Banks
“I endured bad customer service earlier in the day at a different location, then I came here and received the polar opposite experience. The staff was helpful, kind, and inviting. I will continue to bring my business here.”
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“I came in hoping to make a deposit and withdrawal a little cash before my vacation but I was 5 min past 5:00 when they closed, this was at Medina location but when Joshua came outside I said hi , he recognized me right away and was so helpful he talk to manager as she was getting ready to leave was able to open up the drive thru to help me with my transaction. It was very nice of him he didn’t have to stay after but he did it was great , he does an amazing job everytime I come in.”