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May 2024 by Scott Young
Pricing isn't very transparent and you can just feel the pressure they exert to get you off the phone quickly
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May 2024 by Regina Phalange
I stopped in today to find out why my google photos weren't syncing to my Chromebook? Also why the voice mail wouldn't let me call it? Lana had me all fixed up in less than 10 minutes!! Also added the visual voicemail icon to my screen. Updated some settings so the photos will always sync and not only when it's searched for a wifi signal. I appreciated her extremely swift service and kind attitude. Thanks Lana I much appreciated the fixes and describing the steps you took to make the changes... should I have a future issue!!
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May 2024 by Michelle Hernandez
Amazing! Child broke their phone, we were in and out in less than 30 minutes. I am Horrible with names but Tall guy seems like the leader in the building, phenomenal!
Woman with blonde hair and side shaved off, also the same and if not then more phenomenal than the dude. Thank you for the laughs, the new phone, and taking my money quickly without scamming or pushing too far. You guys are awesome and will continue to use this location.
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April 2024 by Tammy Corrigan
Long wait...1 customer service person....
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April 2024 by Taylor Strand
Was working on trying to setup a new business account here. But between Verizon corporate, ellie, and divine they are too incompetent too help a help a small new business. Don't waste your time cause they will waste yours.
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March 2024 by Ye Yang
I was there waiting and asked two representatives who were free but they said I have to wait. There was a representative keeping talking to a customer. Of course, I did wait and he came to me got me to register then said I was free to look around. I meant I was ready to buy to buy the phone or plan but no one helped me kept talking and walked around.
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March 2024 by Donato Perricci
If you're needing help, you just need to call the number 611 or the 800 number or asurion if you have a replacement need because the store will not help you with anything other than buying a new phone
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March 2024 by Lonny Strommen
I went in a few days ago with our old phones, and with new Verizon sevice, the girls there set our phones up with no problem, I felt so well taken care of, and we love the service, I see why Verizon is number one. ❤️ Love it.
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February 2024 by Lynne S
Rod. Is. The. Man. Best in sales, best in tech. Ask for Rod.
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February 2024 by Lisa Marie
I walked in and was immediately greeted with a smile. I was informed there would be a short wait to meet with someone who could help me. It was a shirt wait, less than 5 minutes. Akenya is the person who came to help. I needed to change carriers and needed new phones. Akenya is personable and pleasant. She is very knowledgeable and made a painstaking task painless. When it came time to get the phones setup with my current number we ran into issues. The previous carrier put up EVERY roadblock they could to prevent me from keeping my phone number. Akenya tried everything she knew to help with it. Just when we thought it was a dead-end, she tried one last thing, it worked. She didn't have to take that time. She didn't make me feel like a number. She didn't rush me, she didn't try to talk me into the biggest commission, she presented me with options customized to what I was looking for. This will be my 3rd carrier in the last 25 years. If every interaction is like this one, this will be my last carrier. Thank you Akenya, I wasn't looking forward to this, you made it easy. (Added bonus, the upfront cost I expected based on what others told me from their experiences, I walked out with more than half of what I expected to spend)
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February 2024 by Erica Sponsler
Stopped in twice when needing help with my cellphone. Lona was able to help me both times and was so helpful and nice. It was much appreciated, thank you!
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February 2024 by Aaron
After a particularly frustrating day of attempting to replace my phone, I stopped in here on a last attempt to get this chore done. Staff was attentive to what I needed and had the matter resolved in less than thirty minutes. Worth the time to visit this location over some of the others. I am very pleased with the service they provided.
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January 2024 by kwe lahh
Worst line ever, costumer service suck .
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January 2024 by John Wenzel
Awesome help from Mike switching carriers, from trac phone to Verizon. Thanks Mike!
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December 2023 by Natalie Pillsbury
Customer service is horrible, especially from the manager. I came in asking for help with an issue with my phone and all they cared about was sales and didn't even give me the time of day. Don't waste your time at this store!
