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September 2024 by Joe Al71
Jay answered all of our questions and was great to work with!
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September 2024 by Susan Zaudtke
Jen was so helpful and knows the product she is selling.
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May 2024 by Lynnette Bailey
Helpful and knowledgeable about all the products. Check them out??
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November 2023 by Laura Blumeee
Wonderful service, great information, and assisted in finding what I needed.
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November 2023 by max francois
Comfy mattress
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August 2023 by Rae Hadley
I have a Sleep Number bed that has served me very well for many years. It's showing its age and I decided the Labor Day sale was a good opportunity to replace my beloved bed. I got held up after work and arrived at the store with only an hour to shop before the store closed. Dale was wonderfully patient, let me and a friend who accompanied me to try several options I was considering, and made suggestions without coming across as a hard sell. I decided on what I wanted to purchase, and my friend decided to buy a bed as well. There was some issue with the system that Dale had to work around since help was not available. Bless him, he ended up working well beyond closing time and he never once soundedf frustrated or annoyed, either with us or with the computer problem. He just found a way to do what he needed to do, and we went on our way. My new bed wil lbe delivered in a week, and I can't wait.
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April 2023 by Carol Heckmann
Dale was awesome. He was patient, thorough, very knowledgeable, was thorough as he explained and compared 3 different options that might work for me, was kind, helpful. He downloaded the ap on my phone and showed me how it worked. Thank you, Dale!
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January 2023 by Dennis Lashinski
I really liked my first Sleep Number bed. It lasted over 20 years until now. I needed a new bed, so I thought I would get another Sleep Number bed. I was very disappointed to find out the only way to control my new bed is on an app. on a cell phone. Some people are addicted to their cell phone. I am not one of them. The only reason I bought one is for emergency use.
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November 2022 by Alayna Gonzales
I wish I could have given all 5 stars! The customer service was GREAT! We worked with Dustin and he was awesome and knowledgeable! The bed just wasn't for us. One recommendation I'd have for someone else is if you have the means to do so, buy the more expensive ones. We couldn't afford that, settled for less and regretted it. Let me repeat the Customer Service was phenomenal! Just not the bed for us!
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September 2022 by Allaire Duron
We got a heck of a deal during the Labor Day Sale. My husband was allowed to swan dive onto every mattress in the store, just to make sure he was satisfied! Thank you Jen for helping us with our new iLE bed purchase and humoring my husband! We can’t wait to get it delivered! 10/10 would recommend
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July 2022 by Joe Wyant
The free 100 night trial is a lie! They delivered an inferior mattress that did not meet the specifications on their website. It uncomfortable and it didn't fit the frame. Then they wanted me to wait four weeks to exchange, that is just crazy. So I returned the mattress and they are expecting me to pay for both delivery and pickup of the inferior quality mattress. So the scam is they get money from you weather you like it or not. Don't buy anything from these thieves!
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May 2022 by alayna schleper
I wish I could have given all 5 stars! The customer service was GREAT! We worked with Dustin and he was awesome and knowledgeable! The bed just wasn't for us. One recommendation I'd have for someone else is if you have the means to do so, buy the more expensive ones. We couldn't afford that, settled for less and regretted it. Let me repeat the Customer Service was phenomenal! Just not the bed for us!
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February 2022 by Violet Kubitschek
Our salesperson was Hayley, and she did a very good job explaining the features of the beds. We are upgrading our Sleep Number bed which is 18 years old.
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September 2021 by Sally Ann Wright
Great service, really informative about the products. We went to other stores and there was absolutely nothing comparable. Super excited about our new Sleep Number bed!
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September 2021 by Barbara Curtis
My experience was very good. My sales rep was Dave and he explained everything very thoroughly to me. I ordered the. I’ll order the new queen single C4 360 smart bed. And it will be delivered on October 15, and I am looking forward to it.
