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May 2023 by Jody Reeves
Very helpful and always willing to help you out.
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April 2023 by Patti Mangelsen
I had my card details stolen and tried calling after hours to get it turned off and no one answered and had been on hold for 2 hours. How does anyone get to help? They say call right away but who do you call for help
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December 2022 by Office Spade Landscaping
Best place to bank. Always very responsive and easy to work with. Best business bank to work with.
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August 2022 by Mary Brand
Have more money to spend on grocies marybrand@1937gmaicoml
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July 2022 by Sam Homan
It’s been very difficult having an HSA account here. The online banking system is arcane… very glitchy and it’s a ton of work to get your password reset. Just tried to log into the app and it says the network is busy.Lastly, they were charging me an absurd amount of money each month for bank statements— something like $16. If it’s an hsa account and I’m just putting in a little each month, it’s ridiculous to have any sort of statements because it’s so costly.
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July 2022 by Lisa
Went to ATM to get cash this weekend. ATM wasnt available to use in Woodbury because of safety concerns? Seriously? Other banks arent doing this. So disappointed. Then you need to waive all fees to get cash elsewhere and reimburse fees at other machines we get charged to use. There wasn't even a suggestion on the notice on where the nearest free ATM is. Do better.Still can't use the outside ATM. Why inside only?
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July 2022 by Dennis
Premier Bank has been my bank since 1974 and has consistently provided me with excellent service! Their services have always been top notch and their employees are always helpful and extremely friendly.
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August 2021 by Matthew
Premier bank stole my first HSA money. After a period of time leaving it be, since I have had no HSA to transfer it to until this year, I tried to access those funds. Apparently, after a period of un-use (or whatever they call it) they start draining your account at a $10/month rate, and then close the account once it reached 0.The bank representative I spoke to did have my correct and still current phone number in their system, and says they would have reached out, but I attest they never did such.Because this is all 'in the contract' and such, I have no further action I can take other to accept that Premier Bank drained my account and the money out of my first savings account, ever.*update 3 weeks later* Premier Bank responded to this, but has not reached out to me directly, as they claimed. Just as they never reached out to me directly before shutting down my account.
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June 2021 by Sharon Munson
I love the employees, my husband and I are truly treated like family.
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January 2021 by Matte
Premier bank stole my first HSA money. After a period of time leaving it be, since I have had no HSA to transfer it to until this year, I tried to access those funds. Apparently, after a period of un-use (or whatever they call it) they start draining your account at a $10/month rate, and then close the account once it reached 0.The bank representative I spoke to did have my correct and still current phone number in their system, and says they would have reached out, but I attest they never did such.Because this is all 'in the contract' and such, I have no further action I can take other to accept that Premier Bank drained my account and the money out of my first savings account, ever.*update 3 weeks later* Premier Bank responded to this, but has not reached out to me directly, as they claimed. Just as they never reached out to me directly before shutting down my account.
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October 2020 by Anothy Long
One of the BEST banks around. 10 stars !!!
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June 2019 by Larissa Schaar
I went to the bank to withdraw money. I wanted to withdraw $400. I have nearly $2000 in my account. The teller said that she had to go verify it and get an OK to give me my withdrawal since it is a fairly new account. What?!?!? It's my money! Give me my money. Why do you have to verify it? I could go to the at the moment right now and take it out. She keeps saying, I'm just doing my job. I said well when I go to the Woodbury location they give me my withdrawals ( and I was even beer then) and she has the same job as you! How come I was able to do it before and not now!?! This bank is really goofy and so is there whole online banking system. Because I'm new, still within 60 days of getting the account, they will only send paparazzi checks! Why, I have no idea! I have never had to do that at any other bank before! And I think they send it pony express because it takes more than two weeks to get to the Company!
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August 2018 by Jeffrey Miller
Great local bank. Very helpful and kind staff
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September 2017 by Michael Novitzki
Best Bank in the Twin Cities! When you bank with Premier Banks your treated like family.
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July 2017 by Donald Regan
Beautiful bank with effervescent employees!