-
April 2024 by Christine W.
Really great experience buying a dryer. I needed one quickly - delivered and installed and the old one taken away. Got it all done in two days. Thanks Tom.
-
October 2023 by Shane Phipps
Nice family owned business that gets you the right appliances and supports you after the sale.
-
July 2023 by John Wazlawik
Our go to place for appliances. We have shopped around and always come back to Plaza. We like to support local business. The staff is friendly and very knowledgeable. They don't try to sell you what you don't need. They will explain the options and break down the similarities and differences between each brand that they carry.Service after the sale is also very important to them.
-
June 2023 by Stephen S.
We have gone back to Plaza TV and Appliances a third time. At our other home we purchased a flat top stove, double oven and dishwasher. They were the only store that was able to find us a double oven with dimensions that would fit into the old oven space. They
-
June 2023 by Nicole OConnor
Came here after having several issues with another company.Initial interaction and purchase went good.Set up for delivery (discussed delivery prior to 2pm - was told no problem and he stated we would probably be the first delivery that day). Never heard from them/confirm call -so I called to verify. It was still on. Verified they had it prior to 2pm-they did.Day of delivery I reached out at lunch as they still hadn't arrived. I spoke with Tom, whom I had been working with the entire time. After checking he failed to call me back, so I called him again.-I was told it was on the way to my house. Great!When it wasn't there an hour later- I reached out again.-Then I was told the delivery drivers on the way to "pick it up"- first states in Maplewood- which was going to push limits on time. Even I couldn't make it from the store to my house in the 30 min he's stating- ontop of knowing it's not even loaded yet. After all this I reiterated our conversation to confirm and then was told it was coming from West St Paul- which added another 30 min time in delivery!!-At this point I'm stressed out at work trying to deal with this. I realize I'm 100% being jerked around as Toms story changes constantly to fit the second.. told Tom to just be honest and tell me what is happening so I can figure out other arrangements for someone else to be there for it!Tom at that point stated "can't your hubby leave for work later" ?UNBELIEVABLE. No sir, if he does that people die. Not everyone has a job that allows them to stroll in late.Delivery made it to the house, late and past time- needed a neighbor to come let them in to drop it off in garage.Here's the thing. THINGS HAPPEN. Understandable. The 100% dishonest and jerking around- NOT ACCEPTABLE.I was ELATED about the product I purchased, and initial purchase was fine. Tom really ruined it! He couldnt care less and it's obvious.???Unsure if I will return for any future needs.*The product itself that I purchased is great, except a minor scratch on the top control plate. Besides that, I do love it. ?
-
February 2023 by Judy
Tom & Dave are GREAT! Wonderful customer service, competitive pricing, plus will match if you find a lower price. We found the exact appliances we were looking for, we scored an amazing deal. We will get them in approximately 2-3 weeks. Perfect timing for us with a bit of painting to do. We’re sold! We’ll be back!
-
January 2023 by UltraDew
HIGHLY recommend. Dave was very knowledgeable. Had gone to all the big box stores and just happened to drive by and stopped in thank goodness.All they do is appliances and know their stuff.Ended up buying all of our appliances from them.
-
October 2022 by nathan morphew
bought 5 appliances and tvs from these guys. great. great prices,install, no b.s.
-
August 2022 by Ben Polzin
We have purchased multiple appliances from PlazaTV and have never been disappointed. Their service dept is also great to work with. Scott came out this morning, was on time and clearly communicated with us. Diagnosed the issue, went to pick up the needed replacement part and had our dryer back up and running in an hour. And they were able to get us on the schedule in less than a week when other places in the area were booking a couple weeks out.
-
May 2022 by William D Hansen
Always my place to go. Betty take good care of me. Locally-owned and provides excellent appliance repairs.
-
February 2022 by Danielson Lee
Good price and not charging so much like others stores.
-
October 2021 by Don Biebl
Very knowledgeable on the products they sell. Went in for a replacement appliance, doing research online, had three in mind, was shown what they had available and told the differences on each, No pushing, just information, you make the decisions. The instillation was exactly as we were told, and they remove old appliance. Will highly recommend
-
August 2021 by Tim
Sales people are very nice and know their appliances. They had what we needed and took care of us. Compared other appliances from different stores and they had the best deal. Recommended.
-
August 2021 by Timothy Doran
They were about the only appliance store that had what we needed. Put our order in. Very nice staff. Tell them what you are looking for and they go right to the source. Will do business again with them.
-
August 2021 by Helene Doran
Helpful and only place that had the size refrigerator we needed.