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“Only giving for stars because the rep who helped me was so cold and unfriendly. He quickly fixed my phone though, so mixed emotions I guess. Otherwise, I love T-Mobile and their stores are so nicely laid-out. I also like their large selection of phone choices.”
“The best customer services everyone and Krisana is good with his customer. Store manager is good at his management with his worker snd customers . I highly recommend to this locations.”
“I stopped in today to find out why my google photos weren't syncing to my Chromebook? Also why the voice mail wouldn't let me call it? Lana had me all fixed up in less than 10 minutes!! Also added the visual voicemail icon to my screen. Updated some settings so the photos will always sync and not only when it's searched for a wifi signal. I appreciated her extremely swift service and kind attitude. Thanks Lana I much appreciated the fixes and describing the steps you took to make the changes... should I have a future issue!!”
“I was greeted at the door to see why I had come to the store. The service representative was friendly and was able to answer a couple of my questions, but there was an hour wait for more information and I was unable to stay that long.”
“Great variety of phone cases and accessories for all types of phones. Nice staff. Willing to negotiate prices. So concerned with selling you something it may not be 100% what you need. Tempered glass screen protector for a different phone; still looks good, still should work. Wasn't notified.”
Mobile Phones
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“I had a great experience here. I stopped by earlier in the week because my old phone was acting up. I was recommended to get a new phone (my old one isn't even made anymore). I researched phones and went back to the store later that week. Tree was my representative both times and was terrific. She transferred all my stuff from my old phone to my new one for me, assembled the new phone with the protective screen and case and was overall very helpful. There's great people at this store.”