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August 2023 by Jerome Neumann
The person who waited on us was so helpful. She was very knowledgeable about each product, explaining the differences between the mattresses while addressing the options my husband was looking for. She was helpful and we didn’t feel pressure to buy or to choose one mattress over another.
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August 2023 by Mick O’Hara
Very knowledgeable and helpful service rep (Elise) made the entire review of inventory and specifics we were looking for very easy to compare.Also Elise informed me of Mattress Firm’s Military Veteran Discount programI applied, confirmed qualifying and sale completed……a pleasure to do business with such an honorable corporation!
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August 2023 by Nancy Norberg
We had an issue with a Beautyrest mattress we purchased from Mattress Firm. They went up and beyond to make it right. We are extremely pleased with this company. We have purchased mattress for both of our guests rooms previously and are pleased with them!
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August 2023 by Abbie B
Andraya went above & beyond for us! I called with all my questions beforehand, she steered me to the right match for us, and I was delighted I could pick it up same-day. As I was strapping the new mattress to my roof (we live close by) it POURED rain! Mattress was fine, protected in factory plastic, but I couldn't even see to strap it to the car! Andraya appeared with an umbrella and got herself soaked while trying to keep me dry, and her cheerful attitude kept my toddler calm too. Epitome of service. (Andraya! We got it home and it is PERFECT. Thank you so much.)
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August 2023 by Kay Rooney
Stopped in the Maplewood store to get some education as I needed a mattress. Thanks to Nathan who was so helpful at explaining all the differences in the many selections that I bought a mattress then and there.
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July 2023 by Eric Larson
The service was terrific. Very knowledgeable person that knew more about mattresses than I knew there was to know. Helped us find the best value and "fit".
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July 2023 by seth raventari
Was helped by Elise...she was super friendly and super helpful...was very pleased with purchase and service
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July 2023 by Dan Anderson
Great customer service with Chris. Asked the right questions, got us what we needed at a great price.
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June 2023 by Kyla Behnken
first time buying my own mattress and the experience was great! i found just what i needed and the woman who helped me was very kind and helpful. i told her i didn’t want to spend a lot and she wasn’t pushy at all. i did end up doing a finance plan and it is a wonderful set up. super excited for my new mattress! thank you!!
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June 2023 by Savannah Leasman
We went in with a rough idea of what we wanted for a bed, and Andraya was super helpful in finding us the best fit and deal! Go in around the holidays (Memorial Day, the 4th, Labor Day) for the best price.
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May 2023 by Andrew Leal
Well I’m a young man shopping for my first bed big stuff right ! Then worker Nathan helped me out very kind welcoming guy very knowledgeable help me pick out the perfect bed! Would recommend
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April 2023 by kailey weber
My first time coming to this store tried out so many beds and I fell in love with a new bed thank you Elise for helping me find the perfect bed.
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March 2023 by Google user
I visited Mattress Firm on 2/28/2023 at 7:30pm, to get a mattress for myself. When I walked in, the store was clean and well organized. They had all sizes of the mattresses and their different quality. The guy who attended to us was so nice and professional. He took out time to explain to me so that I know what I am getting. The customer service was good. And they do have quality stuffs. I was happy shipping with them
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March 2023 by Ayimale Marenta
I visited Mattress Firm on 2/28/2023 at 7:30pm, to get a mattress for myself. When I walked in, the store was clean and well organized. They had all sizes of the mattresses and their different quality. The guy who attended to us was so nice and professional. He took out time to explain to me so that I know what I am getting. The customer service was good. And they do have quality stuffs. I was happy shipping with them
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March 2023 by Neal McPhillips III
I stopped in to check prices. Levi made me an offer I loved. he was wonderful to talk to and full of information.I will let you know what I think of the mattress in a couple months.
