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October 2023 by Monet Payne
I looked everywhere for a car in this crazy market and I finally found one!! Andy from the Automall sold me a nice Malibu. The vehicle was priced well, drove smooth, came with the car fax and the I was in and out within an hour. I highly recommend this dealer to anyone looking to purchase a car.
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October 2023 by Sophat Phav
It was an in and out experience for me. Kyle was so nice and friendly he also have such a great humor. The whole team were really helpful and friendly they got me what I wanted and on my way to a new journey. I love my truck and I would recommend any of my family and friends to go there for their future purchases and trades. Thanks guys!
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September 2023 by Jagger McKenzie
The overall buying experience went pretty well. The sales persons were very kind and professional, but then the day after I bought my Audi from them, the check engine light came on so I brought it in as they suggested and the best that they said they could do is check to see why the light was on and that I could buy an extended warrantee to get it taken care of, which would have been an extra $800-$1500 instead of just taking ownership and fixing it up after they told me they inspect every car that comes in and "try not to put bad cars out on the road". I guess just plan to buy their extended warrantee if you plan to shop with these guys.*EDIT*The check engine light has gone off and hasn't come back. Seems to be a good car for a 2010.*EDIT again for 2023*Looking back on this whole experience, screw these guys. The check engine light came back and was for sure a turbo issue which they HAD to have known about. Thank God I was able to sell this Audi to someone who is handy with German engineered cars.
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August 2023 by Desiree Contreras
They were so welcoming and kind. Kyle worked really hard to keep my payments within my budget and explained everything greatly.. Shawn was also awesome and very kind. Look forward to doing business in the future.If your looking for a vehicle check out Maplewood Auto Mall!!.
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June 2023 by Olma A
Thank you so much for my beautiful new car! They made our process so easy & worked with us from beginning to end! Both gentlemen were very friendly (Financial guy & other guy whose young) :)
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June 2023 by Keke Ransom
Will never get another car again from them. Low energy even when I was approved and excited to get another car, first time there was a red flag but chances it anyway. Everybody there is straight faced all the time, really need a refresh in customer service I swear. Amazing how I see so many positive results. I can name one person who really went above to get me in for service(Andy) actually showed he cared let me know would take care of it but in reality for a suv I literally have had since March after continuously being told by others for a month only one tech…. Then just for a $80 diagnosis to find out $200 for labor $30 for part for ac reset…. I’m so done, never again.
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June 2023 by Clifford Olson
Awesome experience! I have a very busy schedule and Carl still helped me all the way through to get me into the truck I wanted!
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April 2023 by Harmony Jacobson
The staff at Maplewood Auto Mall were good to work with. We wanted our next second vehicle to be a newer used vehicle but we had to get it done within our budget. We found a great Durango with low miles and they worked hard and got it to our budget.Thanks Carl and Sean!-Jacobson Family
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March 2023 by Joe H.
Make sure you have a independent shop look over what ever vehicle you are interested in, they will tell you it's been inspected/repaired, and in good working condition, when that is far from true. I bought a used vehicle from them on a Saturday that needed over $3500.00 of immediate mechanical repairs to be completed to make it reliable, and when I brought that up the Monday after they replied with "you signed a contract" and where rude, and not willing to even listen to my concerns, just stating I was "arguing in circles" and shut the conversation down.I also didn't get my plates until after my temp tag expired, don't know if it was them or the state definitely didn't add to the situationI do really enjoy my new to me vehicle after the repairs, I just honestly wish I would have shopped elsewhere.Be Careful Shopping Here!!!
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March 2023 by Charlie Noel
These reviews appear to be a list of authentic customers reporting negative experiences often followed by a boilerplate threatening response from the owners (outing their character to any discerning reader) These are overwhelmed by a large number of very generalized positive reviews which may or may not be real customers. Reading through them is very strange and off putting to this prospective car buyer. I suggest you read through them yourself. As for me, I am sticking with trustworthy Subaru Dealerships! Caveat Emptor!
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March 2023 by Diameshia Ford
First time buying a car and with great support and help it was a success! Definitely recommend if you’re looking to buy a car and want good customer service and guidance.
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February 2023 by Karlee Bjorngjeld
Looking for a lemon? You’ve come to the right place! Looking for rude men who literally make a woman cry and call their customers idiots? This is the place. They don’t stand behind their vehicles, even if they’re under warranty and only a few weeks from purchase date. Don’t recommend.
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February 2023 by Molly Rockstad
Sold us a SUV that is leaking oil. Brought it in less than a month after buying and they wanted $1,200 to fix it but offered me a "deal" for a few hundred off. I brought it to a different shop and they quoted me cheaper than the guys "deal" he was trying to give me.When trying to talk to my sales associate he just kept telling me he "doesn't get involved". 0/10 would recommend.
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February 2023 by Molly R.
Sold us a SUV that is leaking oil. Brought it in less than a month after buying and they wanted $1,200 to fix it but offered me a "deal" for a few hundred off. I brought it to a different shop and they quoted me cheaper than the guys "deal" he was trying to give me. I shouldn't have to worry about my new to me car I just spent over $20k on leaking oil. When trying to talk to my sales associate he just kept telling me he "doesn't get involved". 0/10 would recommend.
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November 2022 by Ashley Knuth
Great experience here! A former employee who was in as a customer even offered me help and demonstrated how to use my vape. I really appreciated the knowledge.
