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November 2024 by Steve LaFond
Very prompt with an estimate & thoroughly explained the entire process. Timely communication as well.
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November 2024 by Taylor Mickesh
A little over a month ago, I managed to clip the end of a concrete wall while leaving a parking spot (embarrassing, I know). It was noted pretty quickly it was more than just the plastic over fenders and side skirt, and that filing a claim would be the best route. I’ve never had to file a claim or work with vehicle repair before and I couldn’t have asked for a better experience surrounding it.
I had the pleasure of working with Sean and Troy. Both are easy to work with, great communication throughout the process, took the weight off of my shoulders by working with my insurance and kept me in the loop as much as possible. Upon pick up, the front desk staff were friendly, and engaging and made my start to finish experience a breeze.
While I hope to not have to have the pleasure of returning, in the event I do, I know I’ll be well taken care of with a great outcome. My car looks and feels brand new and I couldn’t be happier.
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November 2024 by Christopher Lee
Sing was really easy to work with. He did a great job communicating to me about next steps and what to expect. Explained the process clearly as well as answered any questions that I had. Thanks, Sing!
-C.L
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November 2024 by Dan Flaherty
Excellent communication throughout the entire process. They did not over promise and gave me back my car looking great! Thank you
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November 2024 by Roger Betz
LaMettrys recently repaired some damage on my Prius. My experience with them was outstanding. They came to my senior residence to do the estimate, picked up the car and delivered it when it was fixed. All the staff I dealt with were courteous, very polite and knowledgeable. I was coping with an illness during this time and they were very accommodating of my needs. I couldn't be more pleased with their service.
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November 2024 by mike mccauley
The car looks great The whole experience was great
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November 2024 by Michelle halverson
Impressive service! From the first encounter with Eli when getting a quote, to Andy Q. who handled all the messaging during the repair process, to the work completed by Nick, this is a team of individuals committed to professionalism, service and excellent work.
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October 2024 by Edward “Ted” Moores
Exception service from Andy Dupey and from his painting magician, Sou. The job was fast, exceptionally well done and the right price.
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October 2024 by Candace Ganje
My husband always used LaMettrys and spoke highly of your service Since he passed away this past June, I had some damage to have taken care of of my right passenger door. It took awhile to get done, but the work was excellent and the people at The Maplewood MN location and Chanhassen were very professional and have great people skills. Thanks for the great servic
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October 2024 by Zach Thoreen
They offer great service and are very on top of things. They did a phenomenal job on my hail repair.
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October 2024 by Paul Scott
I am very impressed with the experience I had at LaMettry’s. I mainly communicated with Andy and Luke to paint and install an after market fender flare on my 4Runner. They were extremely helpful and professional throughout the whole process. I have had the truck back about three weeks. In every shade of light, the paint is a perfect match to the truck!
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October 2024 by Sharon Orloske
Hit a post, broke my divers side headlights and caved in my front bumper!
LaMettrys repaired the broken driver side headlights and front smashed bumper. Repaired and replaced hidden parts, that were bent or broken, behind bumper.
A-lined left fender, new front bumper and new left headlights, all back to original positions.
Painted front bumper and driver side fender to match existing color on the rest of vehicle.
LaMettry’s manager Erick Barrita, did a great job in handling everything, from dealing with the insurance company to keeping me informed on the progress of my vehicles repairs.
Received my repaired vehicle in a very timely matter, as promised, with a complete vehicle wash inside and out!
LOOKED GREAT, you would never know that the front was all messed up! Although I hope I will not need their services again, I would highly recommend LaMettrys and WOULD DEFINITELY USE THEM AGAIN!!
Very satisfied customer,
Tom O
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October 2024 by Eylem Bardakçi
I got answers to all my questions immediately and they were very interested. In the end, they did a great job.
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October 2024 by mubarek Gemtessa
I had an outstanding experience with Andrew Dupey! He consistently provided excellent customer service, always with a smile and a professional attitude. Andrew was incredibly helpful every time I needed assistance, going above and beyond to ensure my concerns were addressed promptly and thoroughly. His dedication to his work and his friendly, positive demeanor made all the difference. Highly recommend
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October 2024 by Gregory Steiner
I had body work done on my car this summer at the Maplewood location. Andy Quast was the manager I worked with. He did an outstanding job. He called me numerous times to inform me of the car’s status. The quality of the work was also outstanding. I highly recommend working with this location and with Andy.
Greg S.