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September 2023 by Dan Puraty
My salesperson Chris Little was awesome. I had already thoroughly researched the Ariya but had specific questions. Chris is definitely an expert on this car and answered my questions and showed me much more than I learned online. I look forward to a great relationship with Nissan!
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September 2023 by Jim L
If you get nothing else out of my response, consider this. I bet it's not really necessary for your service guys to change my seat, steering wheel, and sound system settings every time they drive it 100 yards, right?Also, it took 2+ hours to get my oil changed and engine air filter changed.I still love you guys, but that was my 'least wonderful' experience at Kline to date. It's very good most of the time and I'll go forward thinking this was an exception and not the new normal. I ranked as 5-Star because by and large, it is. I'll go back, I recommend giving them a try. Best in class among Nissan dealers on this side of town fer sher.
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September 2023 by Daniel Dressel
Mark provided a great customer experience. We have purchased our last two vehicles from Kline Nissan. Our overall buying and service experiences have been excellent.
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August 2023 by Jonathan Kloss
Service dept review, staff is friendlyhardworking and helpful. Long story short I spent 1000 dollars and still have the same issue with my truck, there is also a new ding in the rear driver side quaterpanel. In fairness they have not had a chance to respond to me yet.
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August 2023 by Elizabeth Peltzet
Trent was a great salesperson! He was excited right along with me and answered all my questions. Thank you Nissan for taking a huge problem off myhands(kia) and making me feel safer again!
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August 2023 by Shawn Towle
Josh and Adam are great and earned a long time customer. We have been looking for a new Pathfinder for a couple of weeks and have worked with several dealerships in the process. This was our best experience with a dealership by far. Josh walked us through the whole process and explained everything in detail; he even made sure to give us a tour of the dealership. We purchased our new Pathfinder and look forward to working with Kline Nissan again in the future. If you’re looking for an honest, hassle-free dealership with great customer service, I highly recommend a visit here.
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August 2023 by Vince Thao
Purchased a truck “as is” here. Make sure to inspect and do your due diligence thoroughly before buying. Process was easy and if you have any questions in regards to financing and warranties, I recommend Rob Hermann. Otherwise the sales team and managers was friendly, honest and upfront about the vehicle. Thank you!
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August 2023 by Justin Passaro
Brought my car in for a VIP paid for detailing that I paid for in 2016. It had been an issue for sometime to get this scheduled (of issues I am aware off).Erek was the person that helped me and was a standout. Very welcoming very personable unlike my experience with most of your service department over the years.The detailing work though, was more of a thorough cleaning than a detail job. Door jams were left alone, step plates were still dirty, lint was left all over the interior cabin, and the sidewalls on that interior cabin were never touched. The tire walls were also left fairly dirty.The interior is vastly improved, I will admit this, but I expected more from a detail job than I got.
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August 2023 by Katherine Dobbs
I bought a car from Kline Nissan from Juan Cruz. I had the best service. Juan was so helpful and friendly. He made a car buying experience quick and easy. He was both professional, personal, and courteous. All of the employees were very friendly and helpful.
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July 2023 by Bill O.
This my 13th new vehicle purchase in 50 years. I know what I want and how the process happens for me. After a late afternoon online connection with my info and new vehicle needs met with Juan the next morning. Done. No haggling no pressure no waiting for "Manager " approval, done. My new car was sparkling clean, mats installed, drove off with the biggest smile on my face. 73 year old Lady here treated with total respect by Juan. Best ever, try it you'll love it I guarantee it.
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July 2023 by MARY BUGNON
The associate that helped me was very friendly and helpful. But your pricing is crazy. Double what my normal mechanic quoted me. I was going to give you a shot because it’s taking a month to get into that shop. But I will wait, thanks.
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July 2023 by Pascal Tembera
Had a great experience ,i had an appointment on saturday, but my car broke down on the highway and had to tow it over 6 days before my appointment, but the service was able to check it and fixed issues in lesser time than i expected. I highly recommend this place it was my first experience, but I will always go back whenever there is any mechanical issue in my vehicle.
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June 2023 by Scott Madson
All was good and skid plate bolts installed correctly… BUT…. Rear bolt was not tightened on plate covering transmission and had a severe rattle for a few days. I crawled underneath, discovered it and fixed it. Aftermarket part … but still got missed. I won’t hold it against you! Great service and customer experience.
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June 2023 by Andrew Engelhart
Tristan is a great service advisor and the technicians did a good job overall. But three things left me feeling a bit blue about an otherwise great service experience. One: a technician scratched the interior trim next to my transmission, two: a technician got grease on the panel inside of my driver’s door, and three: a technician got my steering wheel cover dirty. I was able to wash my steering wheel cover in the washing machine, and I was able to wipe the grease off my door. Later this week I will take my car back to the service center and they are going to find out if the scratched trim can be replaced (at no cost).
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June 2023 by Brett S Johnson
The personnel were friendly, courteous, and very informative. CAN do my own general maintenance but because of my experience with Aaron, the GM, I have decided to have all my general maintenance done here. Definitely recommending this Dealership to anyone that is looking for New, Used vehicles and general maintenance to be done here.