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November 2023 by Janet Johnson
These guys are great. Have bought several vehicles thru them over the years
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August 2023 by Cherie Trinka
I wanted to wait until I drove my Honda Pilot a bit before I left a review. The quality of help alone was far greater than the other 100 dealerships I went to in the past 2 months. I knew I wanted a Pilot but didn't want to pay the outrageous prices I have seen. My neighbor bought his truck here and recommended I talk to J R. From the moment I pulled in until now I am beyond happy ? The whole family was amazing. The prices and quality are exactly what I was looking for. THANK YOU JACKSON AUTO! My husband will be picking out his vehicle very soon!
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August 2023 by SUSAN MORGAN KELLY
We've purchased three vehicles from this family-owned dealership, they have the team and expertise to get things done, they give straight answers, and have excellent customer service, know how to troubleshoot, and take responsibility, customer satisfaction is #1. Thank you Mr. Rauch! Love my "new" vehicle!
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July 2023 by Dave Jones
Hands down the easiest, quickest route to go for a vehicle, Gary was top notch. Went above and beyond any dealership I had ever dealt with in the past. They even took care of my Uber expense to them. If you want great honest service this is the place to go.
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July 2023 by Parker Flanders
Purchased a vehicle from Jackson Auto East recently, and had a better experience there than any large or small dealership I've been to. They're all very helpful, would definitely recommend checking them out.
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June 2023 by Prince S J Webber
Purchased 2011 RAM 1500 Laramie 185k miles. Down $4,000 financed $8,500. $266.00/Mo. Fixed damaged passenger side mirror no cost.Paperwork completed in 15 minutes.
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April 2023 by Chuck Labrasseur
Mu wife and I bought a new to us Mercedes suv a few months back from Jackson. Great people, great car, and very happy with our choice! Will always recommend the boys at Jackson! Thanks guys!
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March 2023 by Sarah Bergren
Found the vehicle I'd been dreaming of at Jackson Auto. They are very relaxed group of dudes. Free Carfax provided and went over report. Had issues with the title on their end, which then left me with expired temp plates for 2 weeks. Kept getting the run around on when they would be ready. Finally was able to pick them up. I hope the title arrives.
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February 2023 by Charcora Mckinnie
Horrible, save yourself some trouble go to CarMax for a better car and deal. My daughter spent$10,000 on trash engine was no good... They did nothing , no exchange, warranty would not replace engine . They are buying trash cars out the auction and selling at high price. This was also my 18 year old daughter first purchase and it will ruin her credit. Why wouldn't they just take the car back? Return the money to the finance company? Why
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January 2023 by BAM BAM
Had a loan approval threw my bank then Had Greg email my bank walked in signed paperwork and was out the door in 5 minutes great customer service
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January 2023 by Nick Steeves
Very pleased with my Chevy Silverado, fair price fast and easy. Also helped me set up my auto insurance.. it's good to have a Chevy driving record and I do not but I was able to afford it. Just really happy to be in a reliable vehicle again. Thanks again . Made the experience fun.
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January 2023 by kassie lee
I have bought many cars and every one has been nothing but issues, even bought from a dealership once in Anoka and got a title washed car, so I am was very unsure getting another car yet again and I can say that mechanically speaking this has been the best car I've ever boughten nothing wrong with it that's amazing and mechanically very well taken care of
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December 2022 by Matt Gren
Purchased a minivan from these guys about two months ago. I am quite pleased with it. I got more money for my trade than I would have expected. I definitely would buy from them again!
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August 2022 by Kenyata Arradondo
Gary, Johnny, Lenny, and Jr did right by me. I had never seen a group of guys willing to anything for sale the way they committed to me. They made me feel super special. These guys are all beefcakes and I love them!
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August 2022 by Tiffany M
I bought a car from them in July 22 and 3 days after i bought it the engine light came on also with when I brake it shakes real bad. I called and told them about it he says bring it in. He clears the code without telling me what it’s for. And says it just has far too many sensors. The very next day it’s on again I call and they said let me look into it and never called back. I called agains few days later and same , They’ll get back to me. After no response for 2 weeks I then bring the car in to a mechanic and there is a laundry list of things wrong with the car the mechanic said they purposely got rid of the codes that have been there for 2+years also the car doesn’t even have 4 of the same matching tires which dealerships are supposed to sell you a vehicle with ATLEast 2 matching tires. I then called them again telling hey I just bought this car just you less than a month ago and there is a lot of things wrong they said send me a list of what’s wrong I emailed it and NO ONE EVER GOT BACK TO ME !! I called and asked what’s the progression on my request and he said well on the list of things everything is green besides tires..meaning breaks are good all that. But the car has so many electrical things wrong with it. He then said bring it in and then I call the day of to bring it in and again they’ll get back to me because they have one to look at my car at that time! I do plan to take legal action on this business for falsifying records to sell a car that is not in working condition.
