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February 2024 by Mari Olivia Sawyer
Dropped off the work van, they fixed the issues and the van was functional and safe again.
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February 2024 by TheRetiredCop
Lance (store manager) was excellent to deal with! Received a great deal and exceptional service!
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January 2024 by Rick Anderson
Lance provided great service
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January 2024 by Jess Reissig
From start to finish, friendly, customer focused, professional service. I'd definitely return. Thank you to the guys working at Firestone yesterday!
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January 2024 by Mary Shah
Good new tires!! Much appreciated!!I came late for my appt. Andrew was able to accomodate me. Could use some hot coffee/ hot tea for customers-- Minn in December. Even cold water would be good!! Or direct people to Denny's, around the corner!!
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December 2023 by thomas hamilton
The staff is very friendly and helpful and they are knowledgeable as well. Always a good visit.
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October 2023 by Katrina Reeder
Lance helped us after a flat tire last minute on a Friday night right as he was about to close shop. Zack helped fix our tire and filled up our other tires. They both were so fun and kind. They helped us in a pinch and we could not be more grateful. Thanks so much guys!Service: Tires
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October 2023 by Shayla Bocock
Andrew (Who I believe is the general manager? Manager of some type?) is wonderful. 10/10 customer service! Honestly, I continue to go here because he always goes above & beyond for his customers. Thank you!Services: General repairs & maintenance
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October 2023 by Stephen Sprague
Called them up to see how much to re torque some lug nuts and after a solid price of 5 billion each lug nut (joking!) my issue that I thought was gonna be huge was resolved super fast and easy!Services: Tires
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August 2023 by Patrick Jones
Amy helpedr out and really took good care of me, made sure I had my car back in no time.VERY NICE AND PROFESSIONAL Definitely will be using Firestone again thanks to employees like Amy.
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August 2023 by Taylor Strand
Scheduled me a time to get my wheels balanced when they aren't even open. Looks like I'll be going somewhere else where they are competent enough to know their own store hours.
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July 2023 by Kevin Haller
Went in for a free brake inspection as advertised by posters in the window and online. Took them almost two hours to do the inspection and then they ended up quoting me almost $1,000 more than every other shop I had already visited, and then when I tried to leave the guy tried charging me 100 bucks for the free inspection. Not to mention I also took my car to other locations who during their inspections actually uncovered more problems with my car’s wheels/brakes than these guys at this Firestone ever did. So not only did they fail to inspect the car but they also tried to get me to spend as much money as possible with doing as little repair possible. Unless you have car knowledge, don’t come here because this is just another place that will try to take advantage of those who don’t realize they might be getting overcharged. Or if you do decide to come here, go to other places too so you know what to actually be paying!
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July 2023 by Matt Kaeder
Most likely because of the warranty company but I had to go in twice to get my services done on my new used car. And still have to go back to get the check engine light off so I can get inspected to drive for Uber.
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May 2023 by William LaPlante
Went in with a low tire, 15lb. They were very busy. Called in an hour. Patched, Fine now.
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April 2023 by Mandy Spinler
My daughter goes to cosmetology school across the street from this location. While she was driving to school one day, she had problems with her car and called my husband in a panic. She got to school safely - just in time. We reached out to your company, and we just can't say enough good things about Andrew and the other employee who was working so hard that day with him. They were short staffed and had a full schedule that day, but they willingly and generously allowed my daughter to drop it off so it could be checked out before my daughter had to make the trek home. After assessing the situation with the car, they found a small hose had detached, which was creating the problem my daughter was experiencing. They fixed the problem, gave us a ring to give us an update. We paid the small fee, and my daughter had her car back. Thank you, Andrew, for going above and beyond for our family and making us customers who will return to this location! We sincerely appreciate your excellent customer service, attention to detail and care for our situation! Thank you!
