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“Went into Macy looking for a dress shirt and pant. Barbara went above and beyond in assisting me finding the right color and style. Thank you for your advice and excellent customer service pointing me in the right direction in selecting my clothes. I really appreciate your time and effort in helping a customer like me.”
“I don't know if cleaning floor/vacuuming lint etc ....is something you normally do. Apparently, not. Maybe you should think about it. Other than that the technician was awesome. Very efficient.”
“Theresa is my hair stylist and she is so good to me! I love to put my hair up and she fixes my hair if and when I want it up or down! She is always smiling and greets everyone as we walk to get my hair washed! She has been my hair stylist since I got married to Neil 6 years ago. My daughter introduced her to me and I follow her wherever she is working because she knows how to fix my hair the way I like it! On the 28th of October she did my hair for my 80th birthday celebration and husband loved it! Thank u for having a wonderful person working in your salon!”
“Today we witnessed pure professionalism. The clerk at the store “Bobbie” was amazing. She was the only person working, the line was incredibly long, she multi-tasked, de-escalated angry customers, and basically did all the work. This store needs to appreciate employees like her, she is running this entire store by herself. Hats off lady, you’re an amazing asset to this company!! A+++?”
Department Stores
Department Stores
Department Stores
Department Stores
Department Stores
“I had selected the Maplewood KOHL'S for my Amazon return drop off location. This is the second time I've used KOHL'S other than UPS. They make it easy. It is GREATLY APPRECIATED how they have both locations clearly marked when they have moved it to the other location. ?
During the Christmas shopping season, they set up the drop off by the mall entrance away from the registers and the rest of the year, the drop of is located at the Customer Service desk.
Keep up the great work with keeping your customers informed. As many shoppers get older, I am often told they "dislike having to try to 'find' an associate, who is also dressed in casual clothing, to try to figure things out like the rest of us."
* I want add that I hope the associates aren't offended, that statement is something that I have heard from many older relatives when they are frustrated. I've known many associates and they always knew what was going on.”