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March 2024 by Suzie R.
Who doesn't love Costco! They have great items whether you're shopping for food, toiletries, vitamins, furniture, clothing, books, holiday items....and much much more. And don't forget about gas! The employees are nice and you can tell that they love their job, it shows!!!
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March 2024 by Steve D.
This is specific to the optical department in Maplewood (because I think each store the optical is run by a different organization). I went in to get a price on just replacing the lenses in a pair of glasses. The lady said the frame was bent so she could not help me. The frames are not bent, she was just not interested because there was not enough money in it. She does not understand that if you don't provide the service on the small things you won't ever get the large sales. My normal processes is to replace the lenses in one set of frames and one new set of glasses and I do that every year.
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February 2024 by Leah H.
It's always fun walking through Costco and seeing the variety of things they have. This one's pretty busy normally. But it's nice having a place with a little bit of everything from Plants, clothes, jewelry, appliances, electronics, furniture and food. Multiple free samples and the lines go by decently fast. Staff is friendly. Only downfall I personally don't like is they don't take Mastercards and they don't bag anything. They do have boxes that can assist in putting your smaller items in but pretty much bring your own bag or make multiple trips from your car to your house. You can find a lot of great things. That you didn't think you could buy at a store. Recommend getting it a membership.
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January 2024 by Tyler Fricke
My experience is usually quick and the people are friendly. But today everyone in the pharmacy went on lunch at the same time for an hour on the busiest day of the week. I didn’t have time to wait an hour so now I have to come back another day to get my prescriptions and epi-pen. I understand wanting to have lunch together (and screw with corporate), but it’s kind of ridiculous for everyone to do it at the same time and close down the pharmacy.
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November 2023 by Ariel J.
This review is for the bakery specifically. The store overall is fine. Long story short: If you plan to order a cake from the bakery, they expect you to pick it up on the exact date that you write down or they will toss it out. 2 stars instead of 1: Thankfully they don't ask for a deposit or pre-pay on the order, so you're not out the money if you don't get the cake. Long story long: About 3 weeks ago, I put in an order for my kid's 13th birthday. I was very much looking forward to this cake being made, because they now make a design with the iconic giant Costco teddy bear! So cute! Plus Costco cakes have always been the best tasting store-bought cakes I've ever had. On the order form, I wrote down the date for pickup to be 11/28. Having made the order 3 weeks ago, I completely forgot on the day of and went in the very next day, on 11/29 to pick it up. The day of my kids bday, btw. The cake isn't there when I go to the case that stores the orders. I ask a staff member at the bakery what may have happened to it, and they said if a cake is not picked up on the date specified, they toss it the next morning. The case they had for cake orders was practically empty. It only had 3 other cakes stored in it, so it couldn't be a storage issue. They said it had something to do with contamination/health guidelines. I lied and said I understood. It doesn't make sense to me when it was only one day. So why does the order form ask for a phone number of the member if they aren't going to call and ask if they still plan to pick it up? What a waste of product and time to not even give the courtesy of doing that. The staff said the best they could do would be to write a custom message on one of the pre-made cakes already on display for sale. Of course none of them were the one I had wanted. I don't blame the employees at all. If that's the store policy, then they have to uphold that. This bummed me out so much that I left my cart of stuff and walked out. I went somewhere else for another cake. Costco, please consider changing your policy/procedure for cake ordering. If the member doesn't pick up their cake on the date specified, call them and ask if they are still planning to pick it up. Maybe give a 2-3 day grace period rather than one day? If there isn't time to make phone calls, or if storage is an issue, put a sign up or a note on the order form stating if the cake isn't picked up on the day of, it won't be available? This would save a lot of grief on both sides.
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November 2023 by Michelle A.
This marks my 1000th review. In almost 10 years as elite. First time here. I was in the area and needed to return a couple of things. Imagine my surprise that this store has a left entrance and is flipped. Just like Rochester, MN Costco. Need to find my bearings dontcha know. I found a Dowdle Galveston puzzle. This was awesome as I was there in March. I rarely find any steals or deals but found spaezel noodles for 1.97. I bought 4. Also found apple chips for my college son. The snack bar area was super small. This Costco is too far away to be my regular Costco. I'll definitely stop again when I'm in the area again. Pictures of the items I found.
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August 2023 by JT Pinther
I’ve been going to this pharmacy for a few years and I do like it a lot better than CVS and Walgreens. I’ve had a few poor experiences with them but I’m giving them 4 stars because today, Sarah was super warm and treat me like a human over the phone, like really kind and approachable. I had a bit of a stressful situation and she was helpful and I did not feel judged or anything. Thank you Sarah for making an annoying phone call much more tolerable ! :)
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July 2023 by Kristi J.
Costco almost always has the best prices and a good selection of new items.As long as you have room for storage!
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May 2023 by Donald E.
First Time at this Costco Fourth Costco in Minnesota I been to!Nice location It's laid out sort of like the Maple Grove one Love the food court at Costco!!Love the rotisserie chicken in deli too!
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April 2023 by Sarah J.
We love Costco! The only downside is I always walk in intending to buy a few things but end up leaving with a full cart. The store can get pretty busy so I try and shop later in the evening which is a much more relaxing experience where I feel like I can actually take my time and look at things.
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March 2023 by John S.
As others have said, this store is crowded even on a weekday. Entering through the parking lot I see people leaving with their basket filled with cases stacked of water and other items. Where do people store all the stuff?The store is mostly grocery items but I have only two problems, even though I have to adjust my mindset that this is not like any other store. Organization: There is a dairy section, but only a few dairy items. There is more dairy products in other parts of the store with no signage. Same as the large meat section, there are other parts of the store when next to the clothes table, there is a cooler with more meat.Selection: There is no lactose free milk, if you want yogurt or cottage cheese, there is one blend only of each. No Mozzarella except for a mushy bag of soft round globes of smearing cheese, not sure what that is.I'll just casually mention the patrons all seem to be in a rush harking back to barely stocked stores during the early pandemic days when there was a panic rush to clear the shelves of creme of asparagus soup.
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November 2022 by R T
Great prices but every time I go they have a huge line with 1 person helping. Super annoying
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November 2022 by Leigh Olson
Christy and Sarah have both researched and located coupons for some expensive medications for me over the last 13 years, without being asked! We are all busy, and I truly appreciate their time and special efforts to help the prescription filling and refilling process go as smoothly as possible. All of the staff are kind and helpful, which can't always be easy. Thank you all for helping our community to remain healthy ?
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October 2022 by Justin Strong
I've honestly never had this bad of an experience with a pharmacy before. Someone in the pharmacy "hit the wrong button" when entering one of my prescriptions. They tried to give me a medication that I have never been prescribed, then blew it off like it wasn't a situation that could potentially kill someone. When I tried to get it straightened out I was met with condescention and contempt, and the office manager from my doctor's office was chewed out and hung up on.I've come to tolerate the overall poor service at this pharmacy because of their prices. But at this point it's just not worth it anymore.If you go in there, be prepared to wait in line for 10-20 minutes before being told to come back in half an hour to wait in line again. That's if you get them on a good day.
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September 2022 by Eric
The staff at the pharmacy are very compassionate and conscientious.
