-
February 2024 by Drew Reuss
Unfortunate experience. The technicians originally checking my battery began to attach the wrong cables to the wrong battery terminals, not once - but twice. Benefit of the doubt, maybe she was having an off day. After testing my battery and seeing that it was bad, I purchased a new battery from the store and was happy to learn they do free install. The technician was taking a while to install the battery and a second technician went out to check in what was happening. Apparently she had sold me a battery not compatible with car and was trying to install it - again with the wrong terminals. Fortunately this was caught. Th second technician helped make sure the correct battery was purchased and he took over installation, which I was grateful for. As he was installing the battery he shared with me that other technicians at that store had messed up similar installations and shorted out a vehicle recently. Up to this point, it was a mixed experience. Maybe a 2 star review? The kicker was that when I started my vehicle after the battery install my sound system no longer worked! And still doesn’t. I returned to the store to inquire about the issue and was left with no answers or ability to correct the problem. I checked fuses and they are all fine - all I know is that based on my experience and the info provided at this location, I would not recommend this store and be hesitant to ever let a technician from batteries plus touch my vehicle again. No idea how much it willCost to repair my sound system, but a costly lesson learned on my part and a cautionary tale for those considering this location.
-
February 2024 by Kue Yang
iPhone SE just the screen my camera don’t work my home button spam like crazy no point of asking for a refunds
-
February 2024 by Nick DuFrene
This was my 4th time in for a screen repair and have had minimum issues with the service. Today however, I had the repair done but my FaceID wasn't working. They offered to look at it and come back. When I came back they said the screen they use doesn't "adapt" or isn't compatible with FaceID. This was never stated up front and has never been an issue before. I was told to go to Apple, pay another fee, to have them fix it or they could put the broken screen back on my phone. This is terrible customer service and a poor business model for selling faulty screens. I won't be going back and I'd recommend anyone needing a screen repair to go somewhere else.
-
January 2024 by John Hoffman
I called and visited several places to find the right battery for my vehicle, then I found Batteries Plus, that not only had the specific battery and said they would also install it. Cheers to Nick, the Assistant Manager at Batteries Plus - Maplewood who handled the whole thing by himself, fast & efficiently. Plus, replaced the batteries on my fob keys. Very helpful.
-
December 2023 by Katelyn Bossert
The worker was very clearly high. He even asked us to come back tomorrow because he was "so backed up". We were there to pick up an order and there were no other customers.
-
December 2023 by Raul Varga
I went to this location looking for a watch battery replacement and was told they had that battery in stock but it was “illegal to sell me a battery because a baby could choke on it and they would be liable” and that I would need to bring them my watch instead…this was the least intelligent conversation I’ve ever had…
-
August 2023 by DeEon Phillippi
Very knowledgable staff. I could have purchased a competitors product for less but trust BP staff and service.
-
August 2023 by Pang Mee Xiong
I been there 3 times and every single time the old guy working there never wants to help anyone. I've seen him turn other customers away every single time I've been there. First time, he claims we don't do that. Second time, he says come before 7pm. I have a guy who can do that for you. Third time, a young lady says we don't do that. Then I told her what he said. She says" Ok. He can then and he's in the back." He comes out and now claims he can't and he doesn't know how to. And the guy that does all the soldering just quit on Monday. Really?? What are the conciendences? How unfortunate! He is just there to get paid doing nothing and never wants to help. Lazy and so unprofessional. I don't even know why I wasted three times at this place and this old man. Do not go there, you won't be greeted or get any help. Waste of time and energy.
-
August 2023 by Alice Freeman
My car battery died last night. My cousin was here from California for my aunt's funeral. Nick waited for us at his closing time to replace my battery. He saved the day.
-
August 2023 by Katherine R
The gentlemen at the store were really knowledgeable and helpful with the replacement battery; and they put it into my car and got the refund going as the old one was a Batteries Plus brand also.Great location for the battery store, right near a major shopping mall.
-
July 2023 by mikekarch
My wife and I have shopped Maplewood MN Batteries Plus for many years. Today we went in for lifetime watch battery replacement for 3 watches. We found out they also can provide replacement key and fob for our 2006 vehicle, at half the dealer price. Noah replaced our batteries and Bret called their Florida location to transfer our needed key style. Both of them were extremely helpful and kind.
-
July 2023 by B R
I didn’t catch the names of the 2 gentlemen that helped me out today. But I wanted to say they were amazing employees. Excellent customer service! Thank you so much again!!
-
July 2023 by B R.
I didn't catch the names of the 2 gentlemen that helped me out today. But I wanted to say they where amazing employees. Excellent customer service! Thank you so much again!!
-
May 2023 by Nikki B.
A couple years ago I bought the Lifetime Battery Replacement for my key FOB and that thing paid for itself in the first year!! I just walk in tell them I need a new battery and give them my phone number. No hassle, just quickly get my new battery and I'm on my way! Thanks for consistently fast and friendly service Batteries Plus!
-
April 2023 by Kim N.
Needed a battery for a cordless telephone handset. Couldn't find model number on Amazon, so went to here. They had what I needed for $24-25 with a different battery model number. Got home, checked for that model on Amazon, and cost was ~$8-9.