Visionworks is a trusted optical retailer with over 770 locations across 41 states and Washington, D.C. Known for its high-quality products, the store offers a wide selection of glasses and contact lenses for men, women, and children, including designer and exclusive brands like Ray-Ban, as well as prescription sunglasses. The business is dedicated to providing excellent customer service, with friendly, knowledgeable staff who go the extra mile to assist customers. Many reviews highlight the helpfulness and patience of the staff, whether it’s helping with eye exams, fixing old glasses, or checking insurance coverage. Customers appreciate the thorough attention from eye doctors, who answer questions about eye health and medical issues such as macular degeneration. The staff is often praised for their professionalism, kindness, and support, making the experience smooth and efficient. Some locations have staff members who are attentive, down-to-earth, and even humorous, contributing to a positive atmosphere. Visionworks also accepts thousands of vision insurance plans and FSAs, making eye care more accessible. Overall, the store’s commitment to quality service, extensive product options, and caring staff make it a popular choice for eye exams and eyewear needs.
Great place to bring family. Employees always provides exceptional customer service.
December 2023
The staff is very kind knowledgeable and helpful. My 14 year old granddaughter and I had back to back appointments, and it went smooth and efficient. We’ve been going here for 6 years now, but this time was the best experience we’ve had.
November 2023
I visited Visionworks in Maple Grove. Their customer service was outstanding. They helped me with getting the prescription info, checking on insurance coverage, providing all costs. They did all of the legwork while I was there. Their patience, support and overall kindness was exemplary!
