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August 2024 by John Latterell
Always my 1st choice to go to to ship and do Amazon and retailers returns. Returns are credited quicker when you use UPS because they are so reliable.
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August 2024 by Patti Holladay
Keith is the manager and was so easy to work with! I had china almost 100 years old and was nervous about shipping across the country. He put my anxiety at ease with his expertise and personal experience shipping a family member’s china! I had 2 large boxes with an 8 place setting, with 7 pieces power setting. Also numerous serving pieces! Everything arrived with no damage!!
Thank you Keith!!
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August 2024 by Idona Williamson
Had great experience
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August 2024 by Steve Autey
You had the mailing supplies we needed. Your staff was not only very friendly, they provided options for the best shipping method for our needs!! 5 Stars!
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August 2024 by Aly Zimmerman
I’ve dealt with this location a few times as they ship estate auction items and I have to say it’s always an amazing experience. Because I live in Delaware it’s always over the phone but the staff is courteous and my items arrive in perfect shape thanks to their careful attention to detail. Prices are very reasonable too!
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August 2024 by Michelle Luna
I went in for a Amazon return and got helped by Derrick Sibley who was very kind and helpful and informative and I will be doing all my amazon returns here for now on and it helped even more at how attractive he was to look at an amazing smile that will make anyone's day
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August 2024 by Shakela Murrell
I had such an amazing experience at this store! It was very clean and organized. The wait wasn’t long at all and to top off the associate Derrick, was great. Derrick was knowledgeable and had a great sense of humor. It helped as I was already stressed about my package arriving on time. I would highly recommend this store and its amazing staff!
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August 2024 by JoAnne Russell
Derrick was a great help and very knowledgeable!
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August 2024 by Mari May
I went into this store Sunday August 4th and was greeted by Derrick S., who after welcoming me so warmly helped me further more with my delivery. He informed me about proper shipping protocol and helped me actually save money by downsizing the packaging I was using and also let me know they notarized things at the store which i wasnt aware of , he also gave me the time frames to come in for the notary informing me it's not an all day thing. He was very attentive in a store that had a line , like he truly cared about me individually rather than just another customer coming in . Great customer service on Mr Sibleys part .
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August 2024 by Hearing Heart
Earlier today, I had the best experience in your store. Derrick was a wonderful help, and his customer service was excellent. Abigail was kind and courteous to me over the phone and in the store. Great job and thank you UPS Store in Maple Grove, fantastic service!
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August 2024 by Mike Neururer
Yesterday, I called the MG UPS Store for an order to do a two sided copy and fold. Cali Troy helped me. I am leaving a review because I could not be happier with the service she provided. She responded quickly. The order was promised the next day however she was able to complete the order the same day. She recommended a paper product that was perfect - I had not even considered that aspect of the job. The end result was wonderful! Thank you Cali! You rock! Mike Neururer
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August 2024 by Charles Fox
I was so impressed with the incredible service by Associate Sophie. We needed to send many loose items from my sisters estate to our home in California. Sophie assured us they will take care of boxing and shipping everything. This was beyond my best expectation. Her confident, methodical, reassuring attitude set her apart. We didn't need to select boxes, packing material, packing tape or figure out how to fit these delicate items. Everything was handled by her. We received all three of the boxes with no damage. Hooray for Sophie.
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July 2024 by Cindy Bradske
Just got my package returned to me for not having enough postage. You had ONE job.
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June 2024 by Emitt Long
I had multiple things that had to be scanned in order for me to get my refund from Amazon,Anyway The UPS associate,Who name is ANDREW Exemplified tremendous customer service and patience. I was there for an hour at least ANDREW is the best.
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June 2024 by Samuel Rinehart
Great service and location. Gina was a pleasure to work with and went above and beyond to make sure my return gets delivered. I’ll be back!
