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January 2024 by hey kk
Why does the closing time say 7, but the workers lock the doors at 6:30??
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November 2023 by Chariotte Lunandê
Horrible. Store is dirty and messy. Workers were casually vaping in the store and screaming explicit inappropriate things while customers were around. Highly unprofessional. There was an okay selection of clothes but I won’t be experiencing this again.
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August 2023 by Alex Johnson
The best store I’ve ever been to! The girl with green hair. I think she was the manager helped me find the shorts that fit everything about me! I will be coming back here for any outfits I need!
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June 2023 by Sally Videen
Hours are listed different online. There were 15 customers in there at 7pm. Once the clock turned 7 they kicked us out. Didn’t offer to let us buy items.
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June 2023 by Wandering Traveler
I came to this store last Saturday after just moving to MN from PA & my experience was terrible. As I saw in other reviews, the hours are never properly updated & posted. I was under the impression the store closed at either 8 or 9pm. My friend and I arrived around 6:30-ish and began looking around. I ended up trying on some items from the clearance rack & different pairs of jeans and noticed the one pair of jeans I wanted wasn’t the right size. My friend couldn’t figure out what pair I wanted, so I went out and looked myself. During this time I was out on the floor until we swiped our card for our purchases, two more groups of people came in & the associates all announced to us, “we close in 10 minutes!!”. Another girl sat on the back counter behind the register on her phone throughout our entire visit & looked clearly annoyed. Pretty much all of the workers were either on their phone or had an RBF. I expressed an attitude back when these comments were made because I felt rushed and was taken back by their responses. My friend and I left long before any of the other customers and it was 6:54 when we walked out their doors. I’ve worked for PacSun myself back in my college days & despite the laid back management style, none of my store managers of any level would’ve accepted this type of behavior. Simply put- this place sucks.
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April 2023 by geralyn
Everything was fine until I was waiting in line and two of the workers were giving me dirty looks and glaring at me while I was just waiting in line to checkout. The two workers were also talking about their love lives the whole time while checking me out.
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April 2023 by CommonScents Cooking With Essential Oils
Cute clothes, love thier discount area, buy 1 get 2 free! Whoop whoop!
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November 2022 by Jacob M.
Store is nice but the customer service is mid. The workers put out a bitchy/standoffish vibe. We went in and they had flannel shirts on a $20 rack that were $50 and when we mentioned it she goes "some of them are just there." and there was 6-7+ same shirts on this rack. Most stores would have honored that price and this girl didn't even want to mention it to me. After I said that and we were walking out they moved all of the flannels that were $50 to a different spot. Gotta love retail workers.
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October 2022 by Lily
I came to this store last Saturday after just moving to MN from PA & my experience was terrible. As I saw in other reviews, the hours are never properly updated & posted. I was under the impression the store closed at either 8 or 9pm. My friend and I arrived around 6:30-ish and began looking around. I ended up trying on some items from the clearance rack & different pairs of jeans and noticed the one pair of jeans I wanted wasn’t the right size. My friend couldn’t figure out what pair I wanted, so I went out and looked myself. During this time I was out on the floor until we swiped our card for our purchases, two more groups of people came in & the associates all announced to us, “we close in 10 minutes!!”. Another girl sat on the back counter behind the register on her phone throughout our entire visit & looked clearly annoyed. Pretty much all of the workers were either on their phone or had an RBF. I expressed an attitude back when these comments were made because I felt rushed and was taken back by their responses. My friend and I left long before any of the other customers and it was 6:54 when we walked out their doors. I’ve worked for PacSun myself back in my college days & despite the laid back management style, none of my store managers of any level would’ve accepted this type of behavior. Simply put- this place sucks.
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October 2022 by LM
I came to this store last Saturday after just moving to MN from PA & my experience was terrible. As I saw in other reviews, the hours are never properly updated & posted. I was under the impression the store closed at either 8 or 9pm. My friend and I arrived around 6:30-ish and began looking around. I ended up trying on some items from the clearance rack & different pairs of jeans and noticed the one pair of jeans I wanted wasn’t the right size. My friend couldn’t figure out what pair I wanted, so I went out and looked myself. During this time I was out on the floor until we swiped our card for our purchases, two more groups of people came in & the associates all announced to us, “we close in 10 minutes!!”. Another girl sat on the back counter behind the register on her phone throughout our entire visit & looked clearly annoyed. Pretty much all of the workers were either on their phone or had an RBF. I expressed an attitude back when these comments were made because I felt rushed and was taken back by their responses. My friend and I left long before any of the other customers and it was 6:54 when we walked out their doors. I’ve worked for PacSun myself back in my college days & despite the laid back management style, none of my store managers of any level would’ve accepted this type of behavior. Simply put- this place sucks.
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September 2022 by ava bayer
this place was absolutely TERRIBLE to shop at, I have no problem with teenagers working and maybe being a little quiet, i am i teenager myself and sometimes at my job i get very annoyed, BUT i always am friendly when people come in no matter what because it’s my JOB. The girl working made the whole store REEK of weed and i don’t care what she does but i watched her do it while i was in the store. Very disappointing and she was also very rude to me when i asked for help. Will not be coming back here.
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August 2022 by Pure_Evil!
I see that a lot of other reviews say similar things to what I'm going to. Simply put, the workers, which are younger (teenagers or so) were extremely disheveled and didn't seem to really know what they were doing. They stood around and "cleaned" things which were already folded neatly. Only one worker was doing what she should have and was friendly. The rest acted as if they had just been thrown into working. One particular girl was rude and was rolling her eyes. Very disappointing.
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August 2022 by Jack Okubo
Pretty disappointed with this store right now. As you can see on google it says the store closes at 8pm. (On the shops at arbor lakes website it says PacSun closes at 9pm). I tried to go in at 7:13 pm and an employee was at the door letting some people out and told us that the store was closed. It almost felt like she was just trying to keep people out of the store.
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July 2022 by Erin Herda
Horrible employees! I couldn’t believe how awful they treated people.
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June 2022 by hi
this place was absolutely TERRIBLE to shop at, I have no problem with teenagers working and maybe being a little quiet, i am i teenager myself and sometimes at my job i get very annoyed, BUT i always am friendly when people come in no matter what because it’s my JOB. The girl working made the whole store REEK of weed and i don’t care what she does but i watched her do it while i was in the store. Very disappointing and she was also very rude to me when i asked for help. Will not be coming back here.
