Oil Change in Maple Grove, MN

“I want to share my experience. I came here for an oil change, but since I had a new car, the system showed a different model and by mistake the wrong filter was installed. It was late in the evening and everything was done in a hurry. As a result, when I drove to another state, oil started leaking, which turned into a serious problem. It was cold outside, and every 20–25 minutes I had to stop and add more oil until we made it. At another shop they discovered the issue, it was just the wrong filter. They fixed it and the car worked fine again.

When I came back to Minnesota and explained the situation, this shop completely reimbursed me for all the oil I had to buy on the road. I was really impressed by their customer service. Everyone makes mistakes. What matters most is how a company handles them.

Since then I have already done 3 or 4 more oil changes here and everything has been perfect. Special thanks to Ryan. He is someone who stands behind his work, admits mistakes and keeps improving the service. I truly trust this place and gladly give them 5 stars. Thank you for caring about your customers.”

“I was in a hurry and arrived at 11:20am. The Valvoline team was courteous and expedient and did not pressure me for additional items to pay for. I was out of there in less than 15 minutes. Thank you!”

“I get oil changes here and I got my windshield wipers replaced the other day. At first I had a bad experience because the windshield wipers streaked. I got upset about it because I could barely see out of the window. I came there and we figured out that the plastic you have to take off before use was still on them. I felt bad and the guy even gave me windshield blades for my trouble. I think these people are actually pretty nice so I wanted to write a positive review.”