Costco Tire Center is highly regarded for its excellent service and professional staff. Customers appreciate that all staff members have photos posted with their certifications and years of experience, which builds trust and confidence in their work. The center offers reasonable prices, such as $15 for tire patches, and provides additional perks like free tire rotations. Despite being busy and located some distance away, customers are willing to return because of the respectful and caring attitude of the employees, who focus on doing a good job with integrity. Many customers have experienced quick and helpful responses, especially in urgent situations. For example, when a tire blew out an hour from home, staff confirmed a replacement was in stock and held it until the customer could pick it up. They also explained warranty procedures clearly. Even when there was an initial mistake selecting tires online, staff went out of their way to source the correct tires from another location and kept communication prompt and helpful. Customers also praise the selection and quality of tires, noting that staff like Andy and Jacob provide thorough explanations of options, costs, and recommendations tailored to needs, such as driving in snow or winter conditions. The center is known for its good prices, quick service—such as getting trailer tires in an hour instead of four days—and overall positive experiences. While some suggest making the tire center accessible without passing through the store, the team’s professionalism, honesty, and dedication make Costco Tire Center a trusted choice for tire needs.
So thankful for the quick response and clear solution when a tire on our vehicle that was an hour away from home blew out. Andy confirmed a replacement tire was in stock and held it until we could pick it up. He explained what we needed to do to claim the warranty on the old tire. Great customer service experience.
December 2024
Despite my initial mistake in selecting the wrong tires online, Andy provided exceptional service by personally sourcing the correct ones from another location. The team maintained excellent communication throughout the process, providing prompt updates. Andy went above and beyond to ensure my needs were met.
July 2024
I needed 2 trailer tires. Went to Fleet Farm and they had a 4 day wait. Costco was half the price and got it done in an hour. Top notch service.