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March 2023 by Leah T.
Costco is crazy most days but on this Monday it was very mellow. I love the new shopping carts. There are always plenty of samples and today was no exception. The parking lot is always packed but it's easy to find someone leaving. The best part is the reward of $1.50 hot dog combo after checking out.
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March 2023 by Wendy Priolo
Great prices for great value!
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November 2022 by Ken Daehn
Don’t show up after hours to deliver I showed up at 8pm and all the docks were full. Turns out they could have loved one out for me but were to lazy to do so for me to deliver my 2 skids
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October 2022 by Molly M.
Traveling through Maple Grove, so we stopped here for some Keurig Cups and dishwasher liquid. It was not busy on a weekday afternoon. Lots of parking available in their parking lot. Quite a few open cashiers and a couple "self-serve" spots as well. Best deal here is the Strawberry Sunday-enjoy one after your shopping here!
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September 2022 by Linda M.
I went to Costco last month and I had a cart full of items that o purchased. I had to go back in line because I had forgot a couple of items so I had 2 receipts. This lady at the door counted every item on the first receipt. The second receipt only had 3 items which she count very quickly but then asked for the larger receipt back stating she never counted the items but she marked the receipt but while she was doing that she let 15 customers go by with just glancing at their receipt. I guess I needed to be 2 -3 shades lighter to fit into their walk on by category at the Maple Grove Costco. It would of been a zero but I had to mark a star.
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September 2022 by Yiego R.
GARBAGE Horrible personality's at the Costco all you get is dirty looks and no help don't understand why they still get business they treat you like you're stupid , just go to sams club because that Costco is just bad and the only people that are some what decent is the food court people SOMETIMES , fuck this place
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August 2022 by Jeevan Lucky
Great customer service +(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) NO NONSENSE and GREAT ASSISTANCE!!!
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July 2022 by Alex J.
Club prices, great selection, competitive quality, amazing gas prices that pull everyone in for groceries after fueling up - I've always been a fan of the Costco concept. I'm writing this review, however, because of Laresha and the customer service team at this location as a whole. I'm sorry I didn't catch the name of the older woman with the salt-and-pepper hair or the tall lady on the register beside Laresha, but they're all adorable. The team vibe really comes through in the ease of their interactions both with each other and with guests. Costco, I hope you know you've got a good thing there! I had the wonderful luck of primarily interacting with Laresha, who exudes a warm vibe that makes me want to sit down with her for a Costco hot dog and a chat. We shared a laugh over my first experience with dried figs and agreed that I should try at least one more brand before I stick to fresh figs for life, kept watch over how the sudden downpour affected foot traffic, chatted about how tropical downpours affect cultures abroad - you know you're having a great conversation when the topic keeps flowing from one to another. Thanks, Laresha, for being a lovely human being - Costco is lucky to have you. Why four stars then, despite the glowing review? Because Laresha and the customer service team deserves all the stars, but Costco handling of your own gift cards is appalling and deserves none. Costco management needs to either train cashiers to equally respect Costco gift card payments or do away with Costco gift cards entirely, and I don't mean simply at this location. The fact that there are Costco cashiers at many locations who don't know what to do with Costco gift cards is problematic, and half of those who do either continue to hassle the guest for a Costco membership card anyway, immediately change their demeanor and make the guest feel unwelcome, or call for assistance with an unnecessarily loud voice even by Costco standards in showing their annoyance. Families grow up and spread out in leaving their nests. Putting everyone's name on cards is unnecessary, and gift cards are an easy solution that Costco chose to offer. Why, then, are your own representatives making users of your gift cards feel so uncomfortable that you can find stories detailing this horrid treatment all over the internet? I love the Costco concept, but I stopped visiting Costco long ago as result of this mess. If Costco would prefer to fully exclude non-members, simple: Remove Costco gift cards entirely rather than subject human beings to shaming. If not, it is your responsibility at every level of Costco management at every location and corporate office to ensure that holders of your own gift cards are not treated as second-rate citizens. So long as your representatives are still making non-members feel unwelcome, you are still failing at that responsibility. Well, that took my glowing review and ended it on a super-sour note. Bleh. Laresha rocks. The customer service team rocks. Costco, do better. K, thanks, bye!
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May 2022 by R B.
Costco member for over 20 years. LOVE COSTCO (quality, prices, travel, etc). Moved to MN last year from CO and have consistently been surprised by the Maple Grove employees. Curt, brusk, openly irritable. Maybe 1 out of every 3 trips I hear a cashier bad mouth a colleague, family members or shopper to the person unloading the cart. I would be irritable, too, if I worked with the public--which is why I don't. First few visits I wrote off bad interactions to Covid fatigue. I tried the St. Louis Park Costco and didn't think it was much better. Now, I'm just taking a break. I'm not a 'frustrated child' like Steve H. accuses other reviewers of being. I've just spent 2 decades receiving consistently good service at Costcos in other states. Not sure what's up but I hope morale improves soon.
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April 2022 by Elliott K.
I arrived at the Maple Grove Costco Gas station at 7:30am today/Sunday morning to get gas (Since the gas station opens at 7:00am), but to my surprise and many others folks surprise, all the pumps were locked with pad locks and no one was around. I always try to go in the mornings in order to avoid the lines and when I am on my way to my destination for the day. Now if I want to fill up I will have to make a 2nd trip in and while it is busy. If you say you open at 7:00am, than honor your word and open at 7:00am please. Otherwise adjust your time online so customers have something to count on.
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April 2022 by Jasmine Ali
Costco employee specially at the food court is the worst! I bought a hot dog and drink and it said see customer service and I said it charged the card and it said it didn’t go and go to the other payment. I kept telling them to come out there and they refused, the girl was just rude! When I got home, it charged the card for someone else and I kept telling them to clear it to make sure! And now I’m left with someone bill! I am fumed!!!!
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March 2022 by Zubeyr M.
F****** assholes Wouldn't let me use my dads card after I got all of my groceries. Wouldn't recommend this place
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February 2022 by Terry Lee
The average customer is a slow, in the way, rude putz. The store is fine. Decent prices and adequate variety.
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December 2021 by Roxi Belaire
Very large selection and very inexpensive wine. Considering it's Costco, the liquor store is pleasant to shop in because most items are displayed on pallets. They have a large selection of beer, liquor and liqueurs. Liqueurs. Excellent prices compared to anywhere. Just as you would expect with Costco. The employees are very competent, friendly and helpful. They seem to enjoy their jobs, which is quite rare these days!
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November 2021 by Ian
Great if that have what you're looking for.
