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March 2024 by Kari Young
The employees of the store are always helpful and kind..
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January 2024 by Smokey Black
In & Out...
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December 2023 by Chris Ruhs
What a helpful team! I came in to return two Christmas gifts that weren't properly packaged and didn't have the return codes ready, but the staff here helped me efficiently with minimal cost. These guys are problem solvers...couldn't ask for a better experience.
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December 2023 by Emily Claeys
Not one time have I had a problem returning any of my Amazon packages. Friendly and informative staff. Even during the busy holiday season :)
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December 2023 by Jolene Enz
Made an appointment online for passport photo. Got the confirmation email when booked and reminder email day of. Got to the store, waited in line for 20 minutes to be told the photographer wasn't even coming in. Waste of time and false advertising!
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October 2023 by Jordan Hutzler
Slowest possible moving line, never have enough workers. You'd think they work for the government as slowly as they move. Highly recommend FedEx over this bum location.
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October 2023 by Julie Monk
The care and attention to detail of this store should be the standard for every commercial enterprise. They packaged and shipped a 100 year old German clock from Mankato MN to coastal South Carolina and not only did the clock arrive as good at was when it left it looked and even smelled like it was packed in a laboratory clean room. Everything was exactly as it was when it was dropped off; yes, even the dust in the carved details of the clock case. Shipping something like this and doing it well is expensive and this store goes the extra mile to ensure you get what you pay for.
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October 2023 by Love Life
Staff at this location were friendly and helpful! JP did magic for me on a printing order and took the time to make sure it was right. Thank you so much for your kindness and patience JP!
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August 2023 by dave blilie
I came with 3 large heavy boxes, cribs my daughter was returning after closing her daycare. Maddie helped me with these heavy boxes, transporting them and several other less heavy boxes in a light rain. After getting them inside it was determined that the cribs did not have the correct QR code to return and we had to take the cribs back to my truck. Again Maddie took them back without complaint. Excellent customer service as far as I’m concerned.
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August 2023 by jason rosenthal
I am up here visiting and I can tell you all the ups stores around where I live are polite and always helpful....the experience returning Amazon stuff on Saturday 7/29) still has me scratching my head. The lady came up from in back and I had my Scan codes printed (as I can't always find in my phone). I felt I was being efficient and trying to make it as easy as possible. Before I knew it I was getting asked why I was being rude and I definitely try and recognize customer service is not easy and did not feel I was rude what so ever. She went to next package I gave her scan code for that return she said I could leave her store if I was gonna be rude...again totally in shock. Finally made it to the 4th return I had she asked if I want receipt I said no thank you and before I turned around she rudly yelled to help next lady....I am not sure whats wrong with this particular lady...but not sure customer service is her cup of tea...or she was having an extremely bad day. I will not go back there ever again.
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May 2023 by Mike Colbrunn
I always ship through this UPS location and always get impeccable service.
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April 2023 by Joseph M.
All of the staff is super attentive and extra friendly. I absolutely love this UPS Store!
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March 2023 by Steven Dittrich
I loath having to go here. No matter who is working the counter it's terrible service and they have an attitude like I'm ruining their day by being there. I've debated not returning some of my Amazon purchases just so I don't have to deal with this store. I miss Kohl's returns.
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September 2022 by wes jongbloedt
I had a wonderful experience here! Rita is the best!
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August 2022 by Karri Smykalski
I went to this UPS store today to return my Comcast cable boxes. When I was next - The lady working obviously did not want to help me once she saw what I needed to retun because she walked away mumbling something to her other co-worker. Luckily there was a this young guy more than willing to help me. Thank-you to the young kid!! You Rock!
