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November 2023 by Sam Lee Montemayor
My daughter and I have gone to Plato’s Closet twice now and have been beyond satisfied with the service we receive. One of the workers named Nicole listens to our needs and goes above and beyond to helps us achieve the look we’re going for. Now when go in we always look for her because we know she will take good care of us and make it such a positive and enjoyable experience.
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November 2023 by Lily G.
Costumer service is terrible. They are rude. I have been selling stuff here for awhile now and they underpay you a ton! I brought in trendy nice brand clothes (lulu, nike, etc..) and they paid me 20 bucks. They have gone downhill over the years
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October 2023 by Ok Ok
Awesome experience as a shopper. The manager there is so sweet there as well.
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September 2023 by Kim Scourbys
This used clothing business is great! I had some very nice, gently used clothing that was not selling on Marketplace so, I tried this place. First of all, I did my research on what was a fair, reasonable price for my clothing based on BRAND and the CONDITION my clothing items were in. Then, As mentioned above, I listed them on Marketplace for the price I chose and they never sold (probably because people dont know what fair price is based on brand and condition) Finally, I took them to Platos Closet and they gave me what I originally priced them for minus $3. This tells me that they pay fair price and an honest amount for clothes brought into them. Thank you Plato's Closet!
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August 2023 by Makinley Smith
brought in brand new boots that i paid $100 for and they tried to give me 4 dollars. They do not look up brands at all.
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August 2023 by Elizabeth Retzlaff
I can't get over the stained clothes everywhere! I just pulled a Carhartt sweatshirt for $15 that was pilling and had yellow stains all over it....
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July 2023 by dema “daddydema”
Nice fun place with good quality for really good prices, all the clothes were worth buying. Wish there was more men’s selection, but even when limited, it had a good amount of everything
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July 2023 by im will gang
Nice fun place with good quality for really good prices, all the clothes were worth buying. Wish there was more men’s selection, but even when limited, it had a good amount of everything
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June 2023 by Kaitlynn H.
Bad communication, i called before going there to donate some of my clothed asked them what i need to do to donate clothes they said i bring them in no more than two bins full and i will get money for the clothes they take, i get there i asked AGAIN what i need to do t9 get my money, they had me fill out an online form and told me they will text me when i can come pick them up. Three days later i call them asking if they are done with my clothes and they said when did you drop them off i said three days ago. They said they are donated by now if you dont pick them up the same day you drop them off they get donated. WHEN WAS I EVER TOLD THIS?! Im sorry but im a 13 year old kid who is donating clothes so i can get money because i have no other way too, and your fucking scamming me?!? Definitely need to get better communication and TELL PEOPLE STUFF.
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May 2023 by Edwin Flores
Definitely not the best place the customer service was pretty awful just walking in it felt very unwelcoming and when I tried getting assistance with clothes I got little to no help.
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May 2023 by Stephanie Gates
Friendly service, great selection and incredible prices on name brands.
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April 2023 by Sophia Guillaume
asked if a cashier was open since she was working at the register and she laughed and said no. lack of professionalism
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April 2023 by Tracy Opie
Sold clothes for the first time. Easy to do. Quick checkin and texted when they were finished. Collected my money and storage tubs. Friendly staff!
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February 2023 by Karen A.
I enjoy shopping there but I would not go back and sell there ever again. I brought my clothes in and was told it would be about 45 minutes since they were busy. I went grocery shopping and returned when they texted. They told me they couldn't take any of my clothes due to past the "one and a half year mark." I said thought it was odd since I had some items with the price tag still on them returned home. Upon looking in the bin I brought the clothes in I found over 2/3 of the clothes I brought in still folded how I originally had them. The 4-5 pieces they looked at were unfolded on top of the rest to make it look they like went through them. I should've taken advice from others and never brought my clothes here in the first place.
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February 2023 by Bella Blue
I don’t really write reviews but I’ve kinda had it with the staff at this location. Every single time (come back thinking it would be different)I’ve come here, the staff are just absolutely rude. Staff have been impatient over simple questions, I’ve been refused certain day deals but girls right in front and behind me were allowed to have that deal and the buying clothes have also been quite bad. They refuse to give item lists of what they buy unless you ask, if you ask after they hand you the money they still refuse. The girl yesterday made it VERY clear in an unkind way. They buy lululemon bras from people for 2.50 to then sell it for around 14+ not telling the people they buy it from. If policies are changed let people know. And just like someone else said recently they talk poorly of customers. All of it is quite frustrating and it would be awesome to see change. Especially in rude staff members.
