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July 2024 by Kathy Iams
Most RUDEST experience ever!!!!! A person named ERIN, ( cashier) Was the rudest, laziest person I have ever met. I walked in and asked her where a certain alcohol was, As i don't drink and not a where of the alcohol. She says "second isle". So I walk down the second isle, and very rudely she says "Not that second isle" and walked down to the 4th isle away from when I walked in. She then hands it to me and says " It doesn't take a rocket scientist, I know what carrots are so it's common sense where to find them". I said "excuse me! You don't need to talk to me like this! This is your job!!!! When we go into cub, or any shopping area, they always are courteous and welcoming to help us ". She obvious hates her job and very lazy at what she does!!!! If you do not like Narcissist, DO NOT SHOP HERE!!!!! She seriously has a problem!!!! Hy-Vee is going to lose business having her working for them. And I will pass the word not to shop here until she is gone from working here!!! I will be talking to a manager in regards to the treatment I got from her. Then when people were around and I confronted her, she played real smooth, saying " "Whaaaa't. I don't know what you mean" playing dumb. " As I walked out the door she yelled at me, saying " You need to start finding it yourself, as she was YELLING across the room. With customers all in the store. She looked like a fool. Please get better help in this store. Or you will continue to lose Business!!!!! This whole ordeal with her behavior was Totally uncalled for. I have talked to others after this incident and they've all talked how rude she is.
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November 2023 by Lynn Hoffman
Love this place..
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October 2023 by Blue
Absolutely disgusting and most unwelcoming experience.For reference I am a college student who is neither white or from around here. Third time I visited, two staff members at the counter (both male, white, 1 early 20s and 1 older) instatly frowned and started staring coldly at my (also "foriegn") friends and I, and glanced toward us the entire time we were looking around the aisles, watching as if we were about to shoplift. Then during checkout they began questioning the veracity of our IDs, taking good 3 minutes to discuss with each other about it, and not even offering us bags at the end. Even the people in line behind us seem uncomfortable by the attitude of these two.Of course, based off my first two visits I am sure not all their staff are possibly either straight up racist and xenophobic or if not just extremely unpleasent. But if this is the bare minimum of standard Hy-Vee accepts to train and be the face of their company then I want no part of the experience. No thank you.
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May 2023 by Kathy Volkmann
Walked in got help and walked out with my purchase.
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March 2023 by Jesse Schull
Had everything I was lookin 4.
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October 2022 by Mike Kopp
Great place
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October 2022 by Tera Medley
Truly found what I was looking for.
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October 2022 by Ryan M Finch (Rfin01)
Good selection
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September 2022 by Marc Fritz
Nice Hyvee with a great food court
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July 2022 by Megan Coburn
I popped in here hoping to find a specific bottle of wine for my hosts and they had it on the shelf. I was so happy! I did require a bit of help to find it, and it was gladly given. Thanks Hy-Vee!
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November 2021 by Caesar Callaway
Best liquor store in America hands down the nices employees of all time. Geart products and even better service.
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November 2021 by John M.
ok selection but expired food on shelves and major points off for no longer being open 24-hours so I shop at the competition that IS open 24-hours more frequently
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November 2021 by Tera Sandon
Truly found what I was looking for.
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October 2021 by Marie S.
This store used to have excellent customer service, but in the last year it has gone downhill. I dont see a lot of the employees that used to work here. The employees they have now are very unorganized and makes the atmosphere chaotic. Not to mention I thought this was an employee owned store and I have heard and witnessed employees not being very respectful to each other.
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August 2021 by Randy Sellnow
Found some yummy Alcohol