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October 2023 by Barbara Oeffler
I had a wonderful experience here at Toyota Mankato! I 100% recommend Toyota. Alex was awesome. He was very polite and answered all the questions I had and even got Nick involved when I had questions about the financing process. We were able to talk through different things before even running my credit or anything. Definitely worth stopping in even if you're just browsin. The people here will make sure you have the best experience and will go above and beyond to get you into what you want!
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October 2023 by Sabrina Infante
Best experience buying a used car EVER! So pleasant, so patient, so fair, so helpful. I ended up buying TWO cars from Ron Giese because he really listened to my priorities and helped me choose accordingly. I felt well-informed, got all my questions/concerns addressed immediately, and they truly earned my trust. I am now a loyalist!
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October 2023 by Kaylee Witts
Logan was super helpful and not at all pushy. So far, the Corolla I bought is great and I have zero regrets with my purchase. I got a great deal on the finance rate, and they were super willing to work with me to get my monthly payments to a price I’m comfortable with paying.
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September 2023 by Jerry Hargreaves
Scam artists that conspire with, and allow Progressive insurance to screw you over. I have to pay $5100 to cover the difference that Toyota /Progressive collaboration has cost me due to their failure to fairly adjust an insurance claim. This rear bumper that was run into by a deer and the rear bumper kicked in with a hole after the deer flew 10 feet into the air and landed into my rear quarter....trapped itself under the bumper until I pulled forward....they gave me $600 in fldamage to fix it. I told them the cross traffic sensor was damaged too. Real damage....over $3500. Payout. $600. Do not trust these scam artists. They are getting paid under the table by Progressive for 2 hours of shop time on Thursdays from 9-11 am. Don't trust them. Chucks in Eagle Lake or Jerry's on Madison Avenue gave me honest #'s to submit to insurance. These guys should be put out of business and reported to the BBB.
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August 2023 by Dan Peterson
Great experience at Toyota of Mankato! Worked with Alex on the sale and Danielle on the financing. Both were very helpful and informative on the transaction!
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August 2023 by Lance Schwartz
We worked with Lee to purchase a Tundra pickup. Lee was excellent to work with. He did not pressure us to do anything we did not want to do, and he provided excellent help in explaining all of the technology built into the new pickup. I would recommend Toyota of Mankato to anyone, and Lee is a terrific sales partner.
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August 2023 by TheSkyOfMyOwnLight
I don't normally write reviews, but the way I was treated by the kid working at the service desk today was appalling. I got an oil change and the next day my warning lights went off. Took it back in and he was immediately rude and condescending to me. I eventually got my car back and went to wait for them to pull it around and this guy had the audacity to talk about me to his coworker while I was standing right in front of him. I know he was talking about me because he referred to me by name (not super common.) I immediately spoke up and he was very dismissive saying "this isn't about you" which, yes it is if you are talking about me by name. He then proceeded to say "you're very defensive" as I left. Just an all around terrible experience with some guy who thinks it's okay to speak down to me.
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June 2023 by Aimee C.
We purchased a used RAV4 here three years ago from Laurie for a pretty good price IMO. We call our RAV4 "Lulu", and she's been a champ! She's the lowest maintenance vehicle I've ever owned. We had to replace the shocks (which we knew about when we bought her-hence the low price) and the tires within the first year ($700), but aside from that, she's been an amazing gem of a vehicle. I don't think I'll buy anything but Toyotas from here on out. I really appreciate how helpful everyone at Heintz Toyota was. As we were driving her off the lot, the tire pressure light came on and they were quick to fix the tire (but I should have realized it was an omen the tires would need replacing!); however, from the sales department on down, I didn't feel pressured to buy at all and I appreciated that! And I still do. Lulu is awesome. Thank you!!!
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June 2023 by Luke Larson
I purchased a vehicle that had just been brought in from trade. Ron and staff were very accommodating, being the truck had not even been detailed yet. Purchase was smooth and seamless. Truck was detailed by the time my purchase was complete. They went the extra mile giving me a wonderful experience.
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June 2023 by Grace Anne Michel
Wow! A truly great experience. Ask to work with Chris--super knowledgeable and genuine in helping you find what you want without pushing your budget. Also worked with Danielle for financing--she was incredibly kind and helpful and had us leaving feeling as if we'd just gone through a mini personal finance class.
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May 2023 by Scott Melick
We were looking for a new highlander and the one I bought had the options we wanted. Ron (our salesman) Took us for a test ride and was really good at explaining things to us. Paperwork was done quickly and easily. Overall, a very pleasant experience . After having the Highlander for a few days We are very satisfied with the vehicle. I would do business with Mankato Toyota again. Ron was Great`.
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May 2023 by Andrea
Super quick and great experience with Danielle. She was very informative and communicated with us very well! I can appreciate everything she did for us and getting us into a beautiful ? vehicle, that we are very happy with! Thank you Danielle and Toyota!
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May 2023 by Orlando Muñiz
I worked with Chris O'Keefe and from the very beginning he was very transparent and I needed that since I was driving from Michigan to pickup the vehicle. I wanted to make sure everything was aligned and clear on what expectations are before I made the trip. Chris was very accommodate on my requests. When I arrived Chris made sure the vehicle was ready for me to drive and inspect, when i did point out somethings he was quick to get them resolved. Although we did have some issues with the vehicle, he brought his used car manager, Sam, into the picture to see what we could do to help resolve the issue. I really appreciated the effort on all fronts, they understood my position and were willing to make it right even if it was a used car. All that to say I am happy that I drove over 20 hours to pick this highlander up and suprise my wife with her 15 year anniversary present. Thank you again Chris and Sam for making things right and going above and beyond. For anyone reading this I would highly recommend this Toyota dealership.
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April 2023 by Jim Herzog
We have purchased three Toyota vehicles in the last three years! Service has been outstanding. Chris OKeefe, our salesperson, kept us well informed under tough circumstances in production. Once our vehicles arrived, he took ample time to get us acquainted with new mechanical and electronic functions of the vehicles.
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April 2023 by Glenda Jewison
I purchased a Toyota and love it! I had another make and it didn't get the gas mileage this one is getting. Laurie was so helpful and I don't see myself going anywhere else ever again. Great experience and so happy!
