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February 2025 by Chris Blankenship
Customer service was great. didn't have the surround sound in stock I wanted and was a little expensive overall!
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February 2025 by Jebediah Reinhart
Can't price your clearance items and when you ask for help from someone standing around doing nothing you are told it's not their area. Happy they are closing stores with service like this
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February 2025 by Jay Freeman
I like the fact that they sell Macs and, have good service, too! Although I miss looking through CDs and vinyl records, I understand that times change. Most likely will buy my next TV here.
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January 2025 by jitendra pimprikar
All tech products under one roof with some good offers
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January 2025 by Garret Leslie
It sucks that this is our only electronics store for 100 miles in any direction. The staff sure think they are smart. It's hilarious watching them pout when called on their BS. Bring back radio shack for the love of Pete so I can fix my own electronics for 10 bucks. I'm not paying Best Buy 200 bucks to solder a capacitor, poorly I might add.
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January 2025 by Alexander Linse
They had cards out on shelves that are not available for purchase. They are holding them for their own employees instead of selling to the general public. Will not return.
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January 2025 by Eric Cardenas
I went to buy a remote start for my wife’s vehicle at the beginning of December. I was told the installation had to be done in Eden Prairie (1 hour from where I live). I told them that was fine, when they scheduled the appointment they told me the parts would be there. The day of the appointment we got to the Best Buy in Eden Prairie and were told it was at a different location and that I could buy it again there but I would have to reschedule my appointment. I then called the Best Buy in Mankato where I bought it and made the appointment to see what was going on. The lady that I talked to said everything looked right on her end. I asked the lady if she could call the Eden Prairie Best Buy to let them know. She called and was told my appointment was there but the parts were sent to a different location. I ended up contacting corporate to make a complaint. I was told I would get compensated for my troubles I just had to go to the store and speak to the manager. I did end up going to speak with them so I could make the complaint and get my appointment rescheduled. The guy that was rescheduling my appointment told me he was not sure what the guy before did but there was a mess with the whole transaction/appointment. He ended up having to cancel the whole transaction and make a new one but turns out they didn’t even have that remote start available anymore….what happened to the one I purchased? He told me the next available appointment would be the December 26 but they wouldn’t get that remote start in until the 27th and the next available appointment would be in February. I ended up canceling the whole thing and spoke to the manager about my whole experience and asked if I could at least get compensated for my time. He asked for my information and said he would speak to his higher ups and would contact me in a couple days. It’s been almost a month and haven’t heard anything. Really bad experience will not be buying there again. :(
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January 2025 by Mike Palm
It's best buy! Great electronics!
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October 2024 by Jill Haken
Bought a Mac book for over 800. Paid 200 for insurance. 1000 bux. So 14 months later here it malfunctioned. Loose wire. They sent it out. Told me it was 99 bux just to send out. Plus whatever Apple charges. 2 wks later it was sent back to the store cuz it had the locator on. So we went to get it thought it was fixed. So we were told to take it to the closest Apple Store which is in souix falls. Had me sign a paper saying I picked it up. The guy gave me a different paper so when I got home to look at it he charged me 35 bux for labor which nothing was done to it. I am so disappointed. Cost me over 1000 bux for only 14 months of use out of it.
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June 2024 by RICK MESSNER
Great supplies and service
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June 2024 by Justine Jansen
10/10 went in with a rather complex exchange and the guys there were super helpful and nice! I appreciate them!
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June 2024 by Gideon Shirky
It's your normal best buy, nothing special.
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May 2024 by noah Clark
I asked for help with laptops and waited for 20 minutes and decided to leave because there were employees standing around and nobody came over to help, they just said that someone would be with me soon.
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May 2024 by Lyle Grochow
Salesman in washing machine section was knowledgeable and helpful
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April 2024 by Todd Sather
The slowest service I have ever seen
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