-
January 2024 by Kat O'Brien
They always have what I'm looking for .
-
January 2024 by lana banana
I just have to point out that one of the employees went above and beyond for my grandmother and I! she speaks no english and he immediately took note and helped us in both english and spanish! he was incredibly helpful and knowledgeable about all the products and deals! I believe his name is Juan Garcia! Dark hair and fair skin! look for him next time you shop here!! will shop again and again
-
November 2023 by Sue Neufeld
Sensory overload, but still fun. Staff was helpful
-
July 2023 by Nicky Anderson
Love going and buying perfume frome there
-
February 2023 by roann brown
Friendly service, and very helpful
-
January 2023 by Thea Lillo
Charged me for an order I didn't pick up but couldn't refund my card. Store manager hung up on me when I asked for customer service number. When I finally found customer service # on my own, I had them remove me from mail & email lists. Will NEVER set foot in another BBW!
-
November 2022 by Marcus Corbin
Great selection of body care products for anyone! We really enjoy their candles and foaming hand soap. Nice that they have a good selection for every season. They also typically have good sales on items here and there.
-
November 2022 by BlurryCat
Great Store, based on my interactions with employees there, they feel forced into upselling their products/rewards program. One tried to force me to join their text reminders program at check out without giving me the ability to opt out, another was REALLY persistent on upselling me this perfume. Really sketchy business practices (or at least at this store) if you ask me, hopefully the employees are okay...
-
October 2022 by Allison Gustad
Nice, clean store! the staff is very kind and helpful even when it gets crazy busy. lots of options and coupons.
-
September 2022 by Anna Kempton
Was ignored by all but one employee once I got all the way to the back of the store and after I had been looking around there awhile. Manager and other employees were too busy chit chatting with each other to acknowledge me. I was the only customer in there so there’s no way they missed me. While talking with other employees the manager swore a few times. One of the employees kept having violent coughing fits and said she hoped she didn’t have covid. Overall not a very professional or friendly operation.
-
August 2022 by brittany gruber
Went to the Mankato store today 8/21/22 to return a spray that literally wouldn’t spray. The spray was bought on my debit card only a few weeks ago. They were rude and stated it was well used and they wouldn’t give me a new sprayer top as they stated they didn’t have one. I understood they didn’t have one and then asked them to look up my receipt and I’ll exchange it for a new one. They told me they don’t do that here. I’m well aware of their return policy as it’s clearly posted online. I think the rude manager that was working around 11:15a needs to be retrained on your policies and customer service. I’ve been shopping at this location for over 20 years and never again. Poor customer service. I understand why people prefer online shopping as you don’t have to deal with rude employees.
-
August 2022 by Janee Green
Always has deals! Love it!
-
August 2022 by BlackStar Unicorn
Staff are friendly and great help. Place smells amazing. Quality goods at affordable costs.
-
April 2022 by Nikki Gakin
I know what I like and am usually able to find it here, sometimes on sale. Helpful staff
-
November 2021 by Jennifer Sopsic
Been shopping at this chain and White Barn Candle Co. since it’s inception. Primarily in the cities at the MOA or Eden Prairie Center. I was most impressed to stumble upon the Mankato location during the height of the initial COVID-19 outbreak. The staff was impeccably trained, the flow of customers in the store was seamless and systematic and there was a process (get in line, sanitize, mask on, grab a shopping bag, wait to go in, don’t open any product in the store and the cashiers had you out in record time) and through all this the sales force remained perky/ helpful/ patient and enjoyable to interact with. Bravo to the store leadership, your investment in the team really played into favorable customer centricity.Bath and Body Works has come a long way over the years. It’s not just fruity smelling shower gels and lotions anymore. In fact, my son swears by a $15 tube of men’s hand cream in the wintertime for wind-chapped hands. From radiating body scrubs, to delightful room refreshers (Wallflowers) to medicinal scented aromatherapy candles; Bath and Body Works is a great universal gift giving chain. Someone will always use a product from one of their collections. Ladies, check out “In The Stars” shower gel, body creme and fragrance mist. It was the first scent ever gifted to me that I love and seems to smell great on everyone. We all love a nice compliment from time to time?.