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August 2024 by Jacqueline Rondoni
Great service advisors and work was performed quickly and great quality.
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August 2024 by Darin Sigler
I bought a new F-150 through Herman motors. My experience was extremely positive. From the sales staff to the financing department were professional, and friendly throughout the entire process. Big city value with small town service.
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August 2024 by Jennifer Pfeiffer
We rolled into town at 1:00 am halfway through our 10 hour road trip pulling a camper with 4 tired kids and an overheated transmission (I’m sure you can picture the scene by now). We dropped our camper in their parking lot, my husband left a desperate voicemail with the service department and we walked to the nearest hotel. By 6:30 am we had two missed calls from Bailey Herman the service manager. Our experience from that moment forward was nothing short of exceptional. Bailey was responsive, understanding, accommodating and made our unfortunate situation their priority to remedy. This was by far the best automotive service experience we had ever encountered. Upon leaving the dealership at about 10:00 am the SAME DAY the owner graciously sought us out and personally sent us on our way. These guys have it figured out and would get our business again in a heartbeat.
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August 2024 by Scott Runkle
Excellent service and communication
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August 2024 by Dingo Destroyer
I called them asking for an appointment to get my vehicle looked at and the only option was a week out but that was okay as I was going on a trip during that time
So when the day finally came around to get it looked at I missed the appointment by an hour because they moved it ahead WITHOUT TELLING ME AT ALL and the next available option was another week out.
I know when it was scheduled at because I put a reminder on my phone RIGHT AFTER I called them the first time
Terrible way to run a business
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June 2024 by John Flanagan
Easy scheduling and took care of my recalls
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June 2024 by Linda Spronk
Herman Motors Staff is the best! Came to my rescue and went way out of their way to help us get our vehicle fixed. From owner to sales to service the kindest group ❤️
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March 2024 by Brianna Larson
Do NOT buy a vehicle from here!!! Worst customer service around! Bought a vehicle with a “We Promise” to fix a heated seat that didn’t work. Almost a year later, it still isn’t fixed and we keep getting the run around. We are finally taking it to our Ford dealership, having them get the correct parts and install them and told them to bill Herman Motor for everything. Hopefully they get paid! Again, DO NOT BUY FROM THIS SHADY DEALERSHIP!!!
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January 2024 by kelly laughman
I want to ty for your Generosity and caring so much! Helping with maintenance on the vehicles and the very generous donation that you gave to our family. We are so thankful for your gift and above all the care you've shown and kindness.
Scott and Cynthia' cl
Cick and family.
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September 2023 by Dick Iveland
Herman Motor continues to be a friendly and trustworthy dealership and service. Their work is always thorough and professional.
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August 2023 by Jessica Dorame
Friendly and knowledgeable staff they were easy to work with and made the buying experience easy for us!
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September 2022 by oliver delfs
Very nice and knowledgeable people to deal with! Small town dealership that will treat you right!
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September 2022 by J Jones
I was on vacation when a service light came on that needed attention. I have a 2016 Winnebago with a Ford Transit as the chassis. I inquired at the service desk and they were able to take it in right away. About an hour later they had fixed the issue and had me back on the road! Now that is Great Customer Service! Thank you to Herman Motors!!
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September 2022 by Mark VanderWaal
The team was very easy to work with during the process of purchasing our new truck.
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September 2022 by David Broesder
Prompt service done same day I called for appointment. Picked up and delivered vehicle where I work.
