-
May 2024 by Thomas Cotterman
Good selection of hot food
-
April 2024 by Stacey Rodrick
What a horrible customer service experience I had here today. I put a online order for pick up at this Casey's. While waiting for my order to be complete, I decided to buy a cup of ice. The female cashier said $.63. I gave her a $50, she shook her head no and said "I'm assuming you gave me a $50 bill because that all you have?"
I asked her if she had a problem with that and she said "Yeah, that she just made a cash drop."
I told her to cancel my purchase of $.63 and took back my $50.00. She then tried to say that it was ok, but I was not gonna go back & forth of trying to make a purchase.
I went to wait for my pick up order at the black counter. She intentionally took my cup of ice to the female cook and sarcastically said "Look at this, it's ICE going into the garbage. The female cook sarcastically responded with "No Way!"
I am applaud by the unprofessional service I received by this Casey's. I will take my $50 elsewhere. Poor customer service. Do better!
4-5-24
3:50pm pick up order
-
December 2023 by Skyler Wenninger
It’ll take you 30 minutes just to get a water. One good worker the rest will watch each other work even when there are 10 people waiting in line. Terrible service and management.
-
December 2023 by P A
Don't waste your Casey's reward points here, because apparently the cook can just refuse to make your order if they don't feel like it and they won't refund your points either.I can't wait for the Kwik Trip to finish being built, then I can take my business elsewhere.
-
August 2023 by Steve-o Bandito
Clean bathrooms and friendly cashier in the AM
-
January 2023 by Mattie Eddy
Watch your total amout due , the manager up-charges you for coffee creamer when you buy a coffee and don't put your creamer in right away . She does not tell you she is doing it either she just does it ! That's stealing from your customers !
-
January 2023 by selena
Typical local Casey’s! Pizza and slushies ??
-
September 2022 by Retired in Ohio garber
Worst Casey's ever! Older, dirty and horrible service. Asked about getting a whole pizza vs slices. Girl clerk didnt know, then said it would take 10 min. She wasn't sure. No one in kitchen. Asked for a box. Woman came out and barked at me, I should have waited for a whole lot pizza in 6 min. My thought is...she shoulda been in the kitchen.
-
July 2022 by Theresa DeBoer
I would give zero stars if that was an option but it's not so 1 star it is. I have been a loyal Casey's customer for over 25 years. I recently went through several major oral surgeries and was on a soft food diet for 5 months. I have been enjoying daily their coke slushes. I bought one religiously every single day. $1.59 every day. But over 2 weeks ago, my local Casey's slush machine said 'out of order' and they had no idea when it would be fixed. Fast forward to today, it's still broke. I asked two local employees when it would be fixed - they Said it had been fixed once but literally broke 10 minutes after repairman left. No idea when it would be fixed. Now, seems like a really odd coincidence, but we travel for baseball, and I have stopped at every single Casey's within a 100 mi radius of me and found only 1 store out of 10+ that had a working machine. We even traveled to St Louis this week and stopped all along the route from SW Minnesota to there and back, and found 1 location that had a machine and a working one at that. This is a huge disappointment and again, unbelievably coincidental. It's summertime....in the 90s and your big seller...your good slush machines that are unique to your stores are all non-functional and employees have no idea when or if they'll even be fixed? Why no communication to stores? Why no sense of urgency? Why no care for customers? May not seem like a big deal to you Casey's, but for people like me who can only do mostly liquids for a diet, this is a staple and necessity for me to get calories in. This is killing me and has caused me to take my business elsewhere. I mean...why fill up with gas there when I can't get my slush anymore? .....I know I'm not the only one ticked about this. Please get on the issue and please communicate out to your locations so they can keep customers posted!!!Other places do have them but they are mostly air, not slush.BTW, Circle K stores beat your slushes in size options and price...no comparison.
-
June 2022 by Adam Whitelock
One of the worst Casey’s. I love Casey’s but avoid this one if you can.
-
June 2022 by luis hernandez
Busy store .
-
October 2021 by Libby Ogaard
Old man working was extremely rude.
-
October 2021 by David Fraustro
Order not in time requested,
-
September 2021 by Robert Hamilton
Love the pizza
-
September 2021 by Gwen Sorbel
Friendly people
