Caribou Highlands Lodge offers a range of experiences for guests seeking a North Woods getaway. The location is consistently praised as great, with easy access to nearby activities like alpine slides, a gondola, state parks, and hiking trails. Many rooms are described as clean and well-managed, with very nice bathrooms, comfy beds, and great space. Some rooms offer gorgeous mountain views, while others overlook the parking lot. The property features both indoor and outdoor pools, a slide, patio games, and live music on weekends. However, experiences with staff and service vary significantly. Some guests found the front desk super helpful, while others encountered grouchy or rude attitudes from staff and bartenders. The reservation process can be frustrating, with slow communication. Some rooms were found to be overpriced, lacking expected amenities like breakfast, and requiring better cleaning to address issues like dead bugs. Other noted drawbacks include spotty wifi and occasional low water pressure. The lodge is considered a good base for exploring the area, with a very short walk to complimentary coffee and board games. It is seen as a place with potential for a nice vacation or event if customer service improvements are made.
The ski in/ski out was a great experience. Enjoyed pool and hot tub. Room clean with good view. Very close parking.
November 2025
We enjoy this ski resort no matter what season it is winters especially
August 2025
Relaxing atmosphere, exactly what we wanted. Stayed two nights in August. Staff were friendly and helpful. The room was comfortable and had everything we needed, even a functioning fireplace! The balcony was a huge plus, and the heated outdoor pool was amazing.
