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July 2024 by Amber Hewitt
I don't post a lot of work stuff, but I have to say that generally speaking working with food vendors is a royal pain!
However, there is a major exception and that is Bix Produce. They are AMAZING!!! Every restaurant that has them gets a representative that is assigned to help them, like a personal concierge. Those people seem to be extraordinarily gifted at customer service and have a knack for overall likability. The lady at my last restaurant
(Michelle) was nothing short of extraordinary. The gentleman that is now my representative (Doug) in my new position showed up to introduce himself before we had even opened our doors for customers. Since then he has helped me out a few times as I have learned to navigate an ordering system that is quite different than what I was used to before and been so pleasant every step of the way.
They have also been extremely responsive and proactive with any issues that have arisen with orders. On more than one occasion I have gotten text messages from my representative telling me that something was missing on my order before I had even had a chance to check for myself. Usually they would start by apologizing and saying that if we needed it that day they would have it out on a truck as soon as possible. If we didn't need it that day we were able to just order it for the next day and they would give us a credit back.
Honestly, there is no company that I would recommend more highly for anyone going into any type of professional food service that requires any sort of produce.
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June 2024 by Wes Giddens
Great place to deliver kinda tight but not bad
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March 2024 by navdeep singh
Easy dock and friendly people just drop ur papers at receieving slot with phone and truck number
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March 2024 by billy cox
I'm a truck driver I have been there several times to get unloaded and it's always pretty smooth you should get unloaded and get right on out of there but this time there was a lot of trucks there it took 2 hours can't complain some places keep you 7/8 hours
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February 2024 by A Awali
Unloaded me 15 minutes full truck load of produce
Thank you BIX
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September 2023 by NooR Ali
Premium quality fruits and vegetables
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August 2023 by Jagosh TV
In an out in 2h for 1 palet. First come first serve. Drop paper on dock B at the end. Sign in and wait for them to come out and get you.
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June 2023 by Rasmi RTL
Easy in and out and very respectful people.
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June 2023 by Bob Moe
I deliver and pick up here every day.The staff is friendly and professional. The door to the receiving department is at the far end of the dock, past the garbage compactor. Sign in, leave your bills and wait for a phone call or someone to come out to your truck and direct you to a door. There is a button for a buzzer, I tap it once to let them know I'm there, don't expect them to come running though, they're probably working on another load.Turn around time for an OTR is about 2 hours. Timing depends on how many trucks show up before you.Make sure you chock your tires. They focus on this, rightly so as they don't have dock locks.Stay safe, drivers!Edit: the current location is in Little Canada( since fall of 2020), much better parking situation than the previous location on La'Orient Street in St Paul.Edit#2: dock locks being installed on some doors. Still using some chocks though.
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April 2023 by Ryan V
Horrible company they don't pay their bills on time so if you're a customer definitely don't pay yours on time.
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March 2023 by Ahmed Hussein
Very easy and friendly quick unloading
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February 2023 by Marius Grozonin
FCFS been out at 7:00am ,checked in at 5:30am
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February 2023 by Jay Trucker (Trucker Jay)
Start unloading at 0830. Arrived early given a a door right away. Finished unloading a partial load in about 45 min.
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February 2023 by mahmoud elrokh
Really disappointed at there will call staff
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February 2023 by Ian Matthew
Marty is the best!
